Archive for the ‘Uncategorized’ Category
Thursday, November 19th, 2009
Update : (0123 20, Nov.) Maintenance complete; everything is fully operational again.
Tonight (19, Nov.) we will be performing maintenance on some of the internal networking and NetApp storage filers that many of our servers depend on (including e-mail and web); from 11pm to 1am the following morning you may ...
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Wednesday, November 11th, 2009
This morning at 11AM, a large DDoS was aimed at a server in our colocation facility in Santa Rosa. The DoS was large enough (1.5 million pps) to disrupt connectivity to our Santa Rosa datacenter, which would have affected access to mail and web services hosted by Sonic. The DoS ...
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Tuesday, November 10th, 2009
We experienced a brief issue with our POP3 (email) performance today due to a problem with our load balancing servers. This issue has been resolved and all POP3 services should be working normally at this time.
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Tuesday, November 10th, 2009
This morning at about 9:30 AM we began tracking a problem that was causing some DSL customers in the Bay Area to experience poor speeds and performance. We have tracked the cause of the problem back to a failing ATM card in one of our core routers, and have removed ...
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Wednesday, November 4th, 2009
We are now taking orders for our next generation carrier services in the Napa area. This new network brings an awful lot of bandwidth through Napa because it’s on our big new fiber ring. Consumers and small businesses can get products up to a max of 30Mbps now in many ...
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Friday, October 30th, 2009
This Monday, November 2 at 11 AM, we will be migrating dial-up numbers from one of our trunks to another. The migration is expected to take 5-10 minutes, during which time calls to the migrating numbers may fail. If you are disconnected during this maintenance, please re-try your connection attempt ...
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Wednesday, October 21st, 2009
PHP 5 has been upgraded to version 5.2.11
We rolled back our PHP 5.3 deployment to the older PHP 5.2.8 because many applications installed today are incompatible with PHP 5.3. In order to make things easier for customers we have rolled out two new versions of PHP 5. PHP 5.2 has ...
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Wednesday, October 21st, 2009
We’re now taking orders for new Fusion Broadband and FlexLink Ethernet & T1 services in the main San Rafael SNRFCA01 central office. This site is one of our big new fiber signal regeneration sites, so it’s got an amazing amount of bandwidth passing through. Scoop some of it up for yourself ...
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Monday, October 19th, 2009
We have identified the single point of failure that caused our ftp servers to stop accepting connections yesterday morning.
We apologize for the downtime, and are working to ensure this won’t happen again.
Thank you,
-Scott
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Friday, October 16th, 2009
With news about Comcast’s fall rate hikes, (PressDemocrat: Comcast raises rates again: 43 percent since ‘03) I’m really pleased to announce that Sonic.net DirecTV new customer pricing has just dropped by $5 monthly.
With introductory pricing and our $10/mo broadband bundle, you can get into a Sonic.net DirecTV package for ...
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