Archive for October, 2008

Want better Internet? Vote Obama.

Friday, October 31st, 2008

Fuitless visit to the FCC For the past eight years, I have seen a movement away from critical open access, and toward a monopolized Internet. It’s time for change. In 1996, during the end of Clinton’s first term, congress passed the 1996 Telecom Act, opening voice and data communications to competition. ...

Transport Link Upgrade

Thursday, October 30th, 2008

Tonight at 12:01 AM we will be performing an upgrade on our transport link which connects our San Francisco POP to our San Jose POP. We will be moving to a new physical transport link which will provide us with the ability to upgrade the capacity of this link in ...

Momentary ATM Outage

Tuesday, October 28th, 2008

While troubleshooting our new ATM OC-12 circuit in San Francisco, an AT&T tech inadvertently removed the wrong fibers from a multiplexer card in the SNFCCA17 central office. This caused two of our other ATM OC-12 circuits to go off-line. These links serve DSL, Business-T and Frame Relay customers. The AT&T ...

Customer SQL v4 system maintenance

Saturday, October 25th, 2008

Tonight I will be performing maintenance on custsql.sonic.net, our mySQL 4x host. Just after 12:01AM I will be performing a necessary reboot of the system. Estimated customer impact is approximately 10 minutes at most. This does not effect mySQL v5 databases. -Don Update: Maintenance completed. Customer impact was just under three ...

Squirrelmail config database maintenance

Friday, October 24th, 2008

This morning at 12:01AM I performed some needed maintenance on our Squirrelmail configuration database. Some customers may have been unable to update their settings in Squirrelmail during this time. Customer impact was approximately 3 minutes. During this time, I also upgraded our Squirrelmail installation to the latest stable production version.  ...

Sebastopol DSL Outage

Wednesday, October 22nd, 2008

Hardware failure on the Sebastopol Central Office has caused DSL customers to lose connectivity. We are working with AT&T to resolve the issue, and hope to have an estimated time of repair shortly. -Adam, John and Steve

DSL Aggregation Router Reboot

Sunday, October 19th, 2008

The DSL aggregation router that serves DSL to the Chico area rebooted itself approximately 20 minutes ago, causing about 5 minutes of downtime for all DSL customers in that area. Currently all traffic levels and customer connectivity look normal at this time, and we will continue to monitor the router, ...

Fusion Broadband update

Thursday, October 16th, 2008

Building to a gold star - CO build status Today we delivered service for our first Fusion Broadband customer in Santa Rosa. The first circuit was delivered for Bob Amen, a long time Sonic.net customer. Bob is also the director of systems and network admin at local publisher O’Reilly ...

You have to Pay to Play.

Friday, October 10th, 2008

The new Sonic.net softball team, The Sonic.net Death Monkeys, is comprised mostly of Sonic.net employees with a few friends and family of employees - all of them are tough. Jenny sent me some pictures as proof: Kim's Arm. Lani's Toe. Terra's Leg. Note: Terra’s Leg has Karl’s autograph - Karl being the one who threw ...

More Monkey Madness

Friday, October 10th, 2008

Two games down, and three to go.  The Sonic Death Monkeys have been playing hard and are tied for 4th place!  We’d love to have you in the stands cheering us on, tonight’s game starts at 7:20, Howarth Park, Santa Rosa.  Thank you everyone! Ed: for some reason this post was ...