Archive for November, 2008
Tuesday, November 25th, 2008
We soft-launched our new data backup service today. That means that it is up and available, but we are not telling too many folks about it. (There is some concern that there will be lots of questions from customers to our support team, etc, so we’re going to ...
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Tuesday, November 25th, 2008
Lifting cabinets into SNFCCA06 CO
You can’t say our team (and contractors) don’t go the extra mile. Or vertical foot. This morning in the Balboa Park area of San Francisco, we installed two cabinets into SNFCCA06. This CO serves roughly from St. Francis Woods through Ingleside to Oceanview ...
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Sunday, November 23rd, 2008
One of the interface cards in a customer-serving router in Santa Rosa has suffered a software glitch this afternoon. We will be performing invasive maintenance on the affected card tonight at midnight. All T1 customers served by this card will be down for 5-10 minutes during this maintenance. There is ...
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Friday, November 21st, 2008
One of four NFS filers that supports our backend mail spool storage suffered from a broken FCAL loop and went off-line at 23:24. While the other three remained in service the mail cluster doesn’t take kindly to this situation and users may have noticed delays, timeouts or other errors while ...
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Thursday, November 20th, 2008
Board Updated 11/19/2008
I am very proud of our central office installation teams. These folks have been working long hours and are getting great work done. We’re underway in virtually every central office, with many of them pretty far along toward completion.
The network is now live in five six ...
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Friday, November 14th, 2008
Broadlink Wireless DSL customers served off one of their main towers in the Santa Rosa area are currently offline, due to a power failure in the area. Broadlink is en route to the tower site with generators, and we expect service to be restored shortly.
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Friday, November 14th, 2008
We recently started deploying servers with Areca RAID controllers (we had been a long time 3ware purchaser, but recently the cards and the support of them seems to have taken a turn for the worse).
Areca provides a handful of tools for managing their RAID controllers, but leave it to you ...
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Tuesday, November 11th, 2008
Click the image above for residential product info and pricing
As I’ve written in the past, a large number of rural customers do not have access to wired Internet access products.
Satellite access provides a great alternative, but it’s traditionally been pretty expensive for the equipment and installation. This is because ...
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Tuesday, November 11th, 2008
We are in the process of building a third massive UPS for our datacenter in Santa Rosa, and a number of big parts have recently arrived. This project has been underway for over a year now, and is a really large undertaking.
The new custom engineered breaker panel board arrived ...
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Monday, November 10th, 2008
Efficient datacenter cooling results in reduced costs
Our green datacenter cooling system has established a great track record since deployment. Our 2008 total utility costs are projected to come in very near 2006 levels, despite huge growth of equipment in the datacenter.
So, more servers in 2008, but far ...
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