Archive for March, 2009
Monday, March 30th, 2009
At 12:00PM this afternoon we will be performing an emergency router reload on one of our ATM customer aggregation routers. All connected Business-T and FRATM customers will experience approximately 5 minutes of downtime during the reload.
-Tim and Dusty
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Thursday, March 26th, 2009
At 1:08 AM today, our ATM backhaul circuit to the Fresno area went down unexpectedly. We immediately began diagnosing and troubleshooting the circuit with AT&T, but before we could isolate the problem, the circuit came back up, approximately 10 minutes later.
We are currently monitoring the circuit with AT&T, and apologize ...
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Wednesday, March 25th, 2009
This Thursday, March 26 at 12:01 AM, we will be inserting a new card into our core ATM switch in Los Angeles. This switch handles all DSL, Business-T and FRATM connections in the Los Angeles area. No impact is expected, though the hardware insertion may require a reboot of the ...
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Wednesday, March 25th, 2009
Monday March 30th we will be disabling the url_include ability in our default PHP setup in order to improve the security of our web cluster. This ‘feature ‘ of PHP is frequently misused by web developers and is the by far the most common vector used by hackers to ...
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Thursday, March 19th, 2009
At approximately 4:30 PM today, one of the DSL aggregation routers that serve DSL customers in the Bay Area unexpectedly reloaded. This caused about 5 minutes of downtime for the customers served by this router.We are investigating the cause of this reload.
-Jared
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Tuesday, March 17th, 2009
This Wednesday, March 18 at 11:00 PM, we will be inserting new interface cards into two of our T1/T3 customer aggregation routers in San Francisco. This work is not expected to cause an interruption of service, but a router reload may be required to complete this operation. If a reload ...
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Tuesday, March 10th, 2009
At 12:00PM this afternoon we will be performing an emergency router reload on one of our ATM customer aggregation routers in Los Angeles. All connected Business-T and FRATM customers will experience approximately 5 minutes of downtime during the reload.
-Jared, Tim and Dusty
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Monday, March 9th, 2009
We are currently tracking an issue with our OC-3 aggregation circuit that serves the Fresno area. The circuit went down for 5 minutes about 10 minutes ago. It is presently up, but not passing any traffic. We’ve been in touch with AT&T with regards to this issue and will update ...
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Tuesday, March 3rd, 2009
This Thursday, March 5 at 12:01 AM, we will be performing a software upgrade on one of our T1 customer aggregation routers in San Francisco. The software upgrade will require a reboot of the router, resulting in approximately 5 minutes of downtime for customers served by this router.
-Jared
Update: The software ...
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Tuesday, March 3rd, 2009
On our new FlexLink & Fusion product platform, we have completed build out of 19 COs in this LATA, and number twenty, Sacramento, is still pending some backhaul to this LATA.
Sales are going well, both in enterprise and residential. This is particularly interesting considering that a key product for ...
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