Archive for July, 2009

Sonic.net’s 15th Birthday

Friday, July 31st, 2009

Sonic.net is celebrating 15 years of knock your socks off best Internet service ever!!!  We’ll be getting the entire crew together to celebrate August 1st from 11am – 6pm. Technical Support will be closed during that time and will be back on the Internet and ready to take your call ...

CLEC DSLAM maintenance

Thursday, July 30th, 2009

This Friday, at 12:01AM, we will be performing intrusive maintenance on one of our DSLAMs in San Francisco. This DSLAM serves Fusion and Flexlink ADSL2+ customers in the South Beach area. This work will cause an interruption of service for about 20 minutes while we replace a line card. -Tim and ...

Seen in the test lab: 46Mbps/4.8Mbps pair bonded ADSL2+

Thursday, July 30th, 2009

This week we have demonstrated ADSL2+ connection speeds of 46Mbps downstream and 4.8Mbps upstream. Our network design team achieved this speed in the lab environment, on a short copper loop. Because of longer loops and interference, this is not a speed that we will see in the real world, ...

Summer honey harvest

Wednesday, July 29th, 2009

Honey flows from the centrifugal extractor My three hives did pretty well this year, and I have harvested about thirty pounds of honey for the summer. Thanks much to Phil at Flying Goat for bringing over his extractor, and to Kim Dow and Greg Fisher for doing the sticky work. It’s ...

DSL Aggregation Router Reload

Monday, July 27th, 2009

This Wednesday, July 29 at 12:01 AM we will be performing maintenance reloads of two Redbacks that terminate traditional DSL service. This will affect all Stockton DSL subscribers, and some of our Sacramento DSL subscribers. Expected downtime is 5 minutes. -Jared Update: The two Redbacks have been reloaded without incident and are ...

News.sonic.net problems.

Sunday, July 19th, 2009

Update : The problem has been resolved, however new posts may be delayed for several hours as the system catches back up; we are actively working on a new monitor to detect this problem in the future. –Augie We are currently receiving reports of customers unable to post to ...

CLEC DSL Card Replacement

Thursday, July 16th, 2009

Friday, July 17th, between 12:01 and 12:45, we will be replacing DSL cards in Rohnert Park and Santa Rosa. These cards serve Flexlink and Fusion DSL in those areas. There will be a short amount of downtime associated with each card replacement. Expected downtime per card is ...

Web Cluster Upgrades

Thursday, July 16th, 2009

We’ve just completed replacing all of the older dual dual-core xeon servers that make up our load balanced webcluster with new dual quad-core xeon servers with 16GB of ram each.  The new servers are substantially faster than the old servers so some users may notice that their websites load faster ...

Emergency Router Reload

Friday, July 10th, 2009

Tonight, at Midnight, we will be performing an emergency router reload in Petaluma.  This router serves Flexlink Long Range in the Petaluma area.  Downtime is expected to be 5 to 10 minutes while the router is reloading. -Clay and Tomoc

CLEC Intrusive Maintenance

Monday, July 6th, 2009

Tuesday, July 7th, at 11:00pm, we will be performing some intrusive maintenance on equipment serving Flexlink in Petaluma.  This will be a service affecting maintenance window and we expect customer downtime to be less than 15 minutes. -Clay and Tomoc