Archive for October, 2009

Dial-up Trunk Migration

Friday, October 30th, 2009

This Monday, November 2 at 11 AM, we will be migrating dial-up numbers from one of our trunks to another. The migration is expected to take 5-10 minutes, during which time calls to the migrating numbers may fail. If you are disconnected during this maintenance, please re-try your connection attempt ...

php5 upgrade take 2

Wednesday, October 21st, 2009

PHP 5 has been upgraded to version 5.2.11 We rolled back our PHP 5.3 deployment to the older PHP 5.2.8 because many applications installed today are incompatible with PHP 5.3.  In order to make things easier for customers we have rolled out two new versions of PHP 5.  PHP 5.2 has ...

San Rafael deployment complete

Wednesday, October 21st, 2009

All: FlexLink Green/Yellow: Fusion (approximate) We’re now taking orders for new Fusion Broadband and FlexLink Ethernet & T1 services in the main San Rafael SNRFCA01 central office.  This site is one of our big new fiber signal regeneration sites, so it’s got an amazing amount of bandwidth passing through.  Scoop some of ...

ftp server trouble last weekend

Monday, October 19th, 2009

We have identified the single point of failure that caused our ftp servers to stop accepting connections yesterday morning. We apologize for the downtime, and are working to ensure this won’t happen again. Thank you, -Scott

Comcast price goes up, Sonic.net DirecTV price goes down

Friday, October 16th, 2009

With news about Comcast’s fall rate hikes, (PressDemocrat: Comcast raises rates again: 43 percent since ‘03) I’m really pleased to announce that Sonic.net DirecTV new customer pricing has just dropped by $5 monthly. With introductory pricing and our $10/mo broadband bundle, you can get into a Sonic.net DirecTV package for ...

DSL Aggregation Router Reload

Friday, October 16th, 2009

This Tuesday, October 20 at 12:01 AM we will be performing maintenance reloads of three Redbacks that terminate traditional DSL service. This will affect all Los Angeles DSL subscribers, and some of our Bay Area DSL subscribers. Expected downtime is 5 minutes. -Jared Update: The maintenance reloads have been completed without incident. ...

Easy way to save $5 on Internet

Friday, October 16th, 2009

Here’s a quick and easy way to save on your Internet access: let Sonic.net help with your Verizon wireless service.  Pairing Sonic.net’s customer service with Verizon’s great network coverage is an unbeatable combination. To make it even better, you can save $5/mo for a full year when you get both from ...

Sonic.net DirecTV DoublePlay feature

Friday, October 16th, 2009

Just in time for football season.  There’s a cool new feature available on the Sonic.net DirecTV service: DoublePlay. This lets you swap back and forth between two shows, without losing your paused position. All Sonic.net DirecTV HD DVRs and R22 models are now enabled with the feature. Customers can ...

Sonic.net DirecTV DoublePlay feature

Friday, October 16th, 2009

Just in time for football season.  There’s a cool new feature available on the Sonic.net DirecTV service: DoublePlay. This lets you swap back and forth between two shows, without losing your paused position. All Sonic.net DirecTV HD DVRs and R22 models are now enabled with the feature. Customers can ...

PHP5 upgrade

Thursday, October 15th, 2009

We have upgraded PHP5 on our webcluster to version 5.3.0. If you experience any issues with this new version please let us know. -William Updated: Due do some unexpected incompatibility issues we’ve rolled back to the previous version of PHP5.  We’re sorry for any inconvenience this may have caused.  -William and Kelsey