Archive for November, 2009
Thursday, November 19th, 2009
Update : (0123 20, Nov.) Maintenance complete; everything is fully operational again.
Tonight (19, Nov.) we will be performing maintenance on some of the internal networking and NetApp storage filers that many of our servers depend on (including e-mail and web); from 11pm to 1am the following morning you may ...
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Wednesday, November 11th, 2009
This morning at 11AM, a large DDoS was aimed at a server in our colocation facility in Santa Rosa. The DoS was large enough (1.5 million pps) to disrupt connectivity to our Santa Rosa datacenter, which would have affected access to mail and web services hosted by Sonic. The DoS ...
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Tuesday, November 10th, 2009
We experienced a brief issue with our POP3 (email) performance today due to a problem with our load balancing servers. This issue has been resolved and all POP3 services should be working normally at this time.
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Tuesday, November 10th, 2009
This morning at about 9:30 AM we began tracking a problem that was causing some DSL customers in the Bay Area to experience poor speeds and performance. We have tracked the cause of the problem back to a failing ATM card in one of our core routers, and have removed ...
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Wednesday, November 4th, 2009
We are now taking orders for our next generation carrier services in the Napa area. This new network brings an awful lot of bandwidth through Napa because it’s on our big new fiber ring. Consumers and small businesses can get products up to a max of 30Mbps now in many ...
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