Archive for January, 2010
Monday, January 25th, 2010
We are currently experiencing issues with one of the AT&T back haul circuits that carries traffic to and from the Sonic Telecom network. We are working with AT&T on resolving the issue and have isolated the trouble to a specific card in a central office. We will provide further updates ...
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Tuesday, January 19th, 2010
This evening, at 12:01AM, we will be performing a software upgrade on the DSLAM that serves Fusion customers in the Rincon Valley area of Santa Rosa. Expected downtime is less than 30 minutes while the DSLAM is rebooted onto the new software release.
-Tim and Nathan
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Tuesday, January 19th, 2010
Tonight at 10:00PM I will be performing some needed maintenance on two of our public facing MySQL servers. This will most likely cause a small window of about 3-5 minutes where queries directed at these two systems may timeout. Every effort will be taken to make this window as very ...
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Tuesday, January 19th, 2010
Tonight at 10:00PM I will be performing some needed maintenance on two of our public facing MySQL servers. This will most likely cause a small window of about 3-5 minutes where queries directed at these two systems may timeout. Every effort will be taken to make this window as very ...
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Saturday, January 16th, 2010
From about 6:30pm to 7:30pm we lost connectivity to one of our geographically diverse redundant Authoritative Name Servers (c.auth-ns.sonic.net) as the co-location facility that it is hosted at recovered from a major network outage — customers’ websites may have been slow to load during this time as DNS requests were ...
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Monday, January 11th, 2010
This evening, between 12:01AM and 6:00AM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink ADSL2+ customers in Albany and the South Beach area of San Francisco. Affected customers should experience less than 15 minutes of downtime.
-Tim and Juston
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Friday, January 8th, 2010
This evening, between 12:01AM and 6:00AM, we will be performing intrusive maintenance on equipment serving Fusion customers in Sonoma. Affected customers should experience less than 15 minutes of downtime.
-Tim and Juston
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Thursday, January 7th, 2010
This evening, between 12:01AM and 6:00AM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink ADSL2+ customers in Albany and Berkeley. Affected customers should experience less than 15 minutes of downtime.
-Tim and Juston
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Wednesday, January 6th, 2010
This evening, between 12:01AM and 6:00AM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink ADSL2+ customers in Petaluma, Windsor, and Healdsburg. Affected customers should experience less than 15 minutes of downtime.
-Tim and Juston
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Tuesday, January 5th, 2010
We are currently experiencing an outage affecting Fusion and FlexLink customers in the north bay area. We are working on restoring service and will provide an update shortly.
-Tim and Jared
Update: As of 4:30PM all service has been restored. Routine network maintenance inadvertently caused a portion of our CLEC network to ...
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