Postings from Dane Jasper
Hayward City Hall
Our new network is online in Hayward, adding new coverage in the East Bay. Customers in the Hayward area can now order our residential and small business Fusion Broadband services, and our enterprise FlexLink Ethernet services.
Elsewhere in the Bay Area construction is underway, with staff working hard every day to bring service to new areas.
Downtown Oakland and the Bay
Sonic.net’s innovative carrier Ethernet and ADSL2+ products are now online in the Oakland area. FlexLink’s Ethernet access is perfect for business users with symmetric bandwidth needs, and includes a string business grade service level agreement to back up it’s reliability. Fusion Broadband’s ADSL2+ and pair bonded ADSL2+ services bring fast asymmetric speeds to small business and residential users.
With Oakland online, we are now offering service in a pretty big chunk of the Easy Bay. The coverage spans from Oakland, through Berkeley, Albany and Richmond.
All: FlexLink Green/Yellow: Fusion (approximate)
As we continue our expansion, Richmond is our latest market to come online. Adjacent to the Albany and Berkeley COs that we’ve been serving for some time, and just across the bridge from San Rafael which came online a few weeks ago, this continues the growth of our next generation product offerings around the Bay Area.
Our Fusion Broadband product for consumer and small business offers asymmetric broadband access without the need for a voice telephone line, using ADSL2+ technology to deliver speeds of up to 30Mbps/2Mbps. FlexLink Ethernet for enterprise business provides carrier metro Ethernet access with high reliability at speeds of T1 up to 30Mbps/30Mbps symmetric.
All: FlexLink Green/Yellow: Fusion (approximate)
We are now taking orders for our next generation carrier services in the Napa area. This new network brings an awful lot of bandwidth through Napa because it’s on our big new fiber ring. Consumers and small businesses can get products up to a max of 30Mbps now in many areas in Napa.
I’m guessing that a lot of Napa area wineries may be interested in reviewing their current Internet connections. The new network brings long range T1 products online at aggressive new pricing, as low as $229/mo. For a business in a more remote location, this is a great product and price! For details, contact us!
All: FlexLink Green/Yellow: Fusion (approximate)
We’re now taking orders for new Fusion Broadband and FlexLink Ethernet & T1 services in the main San Rafael SNRFCA01 central office. This site is one of our big new fiber signal regeneration sites, so it’s got an amazing amount of bandwidth passing through. Scoop some of it up for yourself as it passes by if you are located in the San Rafael serving area.
With news about Comcast’s fall rate hikes, (PressDemocrat: Comcast raises rates again: 43 percent since ‘03) I’m really pleased to announce that Sonic.net DirecTV new customer pricing has just dropped by $5 monthly.
With introductory pricing and our $10/mo broadband bundle, you can get into a Sonic.net DirecTV package for only $19.99/mo now! That includes free HD or a free DVR (digital video recorder.)
Compare this to your last Comcast bill! With our fall DirecTV package, you save $36 per month for 12 months then save $10 per month for the next 6 months (regularly $55.99/mo.)
Big the big win is really our installation and customer service. You probably know how amazing our technical support group is, and our Sonic.net DirecTV installers are just as dedicated. Here’s some great comments I got last week from a customer, Claudia Fiori:
The reason I am writing is because we had the pleasure of having Karl install our DIRECTV the other day. He was amazingly knowledgeable, warm, friendly, professional, and most of all skilled and did a quality, top-notch installation. I only wish I had left Comcast when Sonic first became involved with DIRECTV. Oh well, better late than never. Anyway, I wanted you to know what a great employee you have in Karl, and maybe the next time you see him, you can give him a kind word from me.
My warmest regards,
Claudia Fiori
We’ve got a break in the rain, so now is a great time to make the switch. Click on Sonic.net DirecTV to get started!
P.s.: Thank you Karl!
Here’s a quick and easy way to save on your Internet access: let Sonic.net help with your Verizon wireless service. Pairing Sonic.net’s customer service with Verizon’s great network coverage is an unbeatable combination.
To make it even better, you can save $5/mo for a full year when you get both from Sonic.net!
We can provide most standard phones, as well as smartphone products like the Blackberry. Being able to get technical support from one organization for your Internet, email, and smartphone integration with email can also mean a lot less customer service frustration.
For details, start on the Sonic.net Verizon Smartphone page, but if you’re interested in any specific phone, or simply want to re-up your current plan to save, don’t hesitate to contact us.
Just in time for football season. There’s a cool new feature available on the Sonic.net DirecTV service: DoublePlay. This lets you swap back and forth between two shows, without losing your paused position.
All Sonic.net DirecTV HD DVRs and R22 models are now enabled with the feature. Customers can now watch, pause, fast-forward and rewind two shows airing at the same time and not miss a thing!
See the Sonic.net DirecTV web page for more product information.
We have deployed equipment in two new central offices on our new technology platform. Both Fusion and FlexLink products are now available to customers served by the Cotati and Sonoma central offices.
Cotati and Sonoma were left out in the initial wave of deployment last year because both are awkwardly situated with relationship to many of the customers in the serving area. For example the Sonoma central office is actually in Agua Caliente, and this limits the availability of Fusion services for many Sonoma residents. (Agua Caliente residents on the other hand are very well situated.)
That said, for our business clients, broad FlexLink availability is important, so it’s nice to have wrapped these two locations up. Many wineries in the Sonoma area for example have previously had only expensive T1 or wireless options available, and can now take advantage of the speeds and low prices of FlexLink symmetric products.
These two offices complete our near term Sonoma County coverage, and we are now focusing construction efforts in Marin, Napa and the East Bay.
(One pair and two pair jacks)
Today we began offering pair bonded (four wire) Fusion Broadband, which can offer up to double downstream and upstream speeds for residential and small business users.
DSL technology has made just a few revolutionary steps in the last decade, and this is the next step.
In 1998, we offered the initial version of ADSL1, which topped out at speeds of up to 6Mbps.
Then, in 2008 we offered ADSL2+, with a maximum speed of 18Mbps.
Today, with the roll-out of pair bonding, we have passed another milestone in bringing faster Internet access to customers, with speeds of up to 30Mbps.
Services are available with dynamic IPs, or with eight static IP addresses.
Currently our Fusion Broadband products are offered on a standalone basis, without POTS voice telephone service. For customers who want a standard voice line delivered with Fusion, that service will be available soon.
For those seeking mobile voice service, Fusion Broadband can be bundled with Sonic.net Verizon mobile service, yielding up to $5/mo savings for a full year.
Fusion Broadband can also be bundled with Sonic.net DirecTV, for a $10/mo savings for eighteen months on the television bill.
To check availability and product pricing, please visit the Fusion Broadband page.
Update: we don’t have a full pricing table on the web page yet, so I’m putting the numbers up here for reference:
Pair Bonded, Residential locations, dynamic IP:
Pair Bonded, Residential locations, 8 static IPs:
Pair Bonded, Business locations, dynamic IP:
Pair Bonded, Business locations, 8 static IPs:
We’ve also seen some inquiries about qualification distances for these products. While qualification distance can vary based upon individual conditions, here are the general guidelines. This is subject to change based upon our observations about performance in the field, because we never want to over promise and fail to deliver.