Archive for November, 2008
Tuesday, November 25th, 2008
We soft-launched our new data backup service today. That means that it is up and available, but we are not telling too many folks about it. (There is some concern that there will be lots of questions from customers to our support team, etc, so we're going to ...
Posted in Software | 9 Comments »
Monday, November 24th, 2008
[caption id="attachment_279" align="alignright" width="225" caption="Lifting cabinets into SNFCCA06 CO"][/caption]
You can't say our team (and contractors) don't go the extra mile. Or vertical foot. This morning in the Balboa Park area of San Francisco, we installed two cabinets into SNFCCA06. This CO serves roughly from St. Francis Woods ...
Posted in Access, Facilities | 2 Comments »
Thursday, November 20th, 2008
[caption id="attachment_257" align="alignright" width="300" caption="Board Updated 11/19/2008"][/caption]
I am very proud of our central office installation teams. These folks have been working long hours and are getting great work done. We're underway in virtually every central office, with many of them pretty far along toward completion.
The network is now ...
Posted in Access | 25 Comments »
Tuesday, November 11th, 2008
[caption id="attachment_251" align="alignright" width="210" caption="Click the image above for residential product info and pricing"][/caption]
As I've written in the past, a large number of rural customers do not have access to wired Internet access products.
Satellite access provides a great alternative, but it's traditionally been pretty expensive for the equipment and installation. ...
Posted in Access | 11 Comments »
Tuesday, November 11th, 2008
We are in the process of building a third massive UPS for our datacenter in Santa Rosa, and a number of big parts have recently arrived. This project has been underway for over a year now, and is a really large undertaking.
The new custom engineered breaker panel board arrived ...
Posted in Facilities, News | No Comments »
Monday, November 10th, 2008
[caption id="attachment_238" align="alignright" width="442" caption="Efficient datacenter cooling results in reduced costs"][/caption]
Our green datacenter cooling system has established a great track record since deployment. Our 2008 total utility costs are projected to come in very near 2006 levels, despite huge growth of equipment in the datacenter.
So, more servers ...
Posted in Facilities | 1 Comment »
Friday, November 7th, 2008
Our network build teams are making very good progress on the 19 central offices which we are building out in the first phase. We have had teams in San Francisco, the East Bay, Sacramento and all around Sonoma County over the last month and a half. Here are ...
Posted in Access, Facilities | 4 Comments »
Thursday, November 6th, 2008
As noted in the MOTD last night, we had a brief cooling failure in our Santa Rosa datacenter. This turned out fine. We had staff on site, and we have learned some things that will prevent this particular failure in the future.
For those interested in the technical reason ...
Posted in Facilities | 4 Comments »
Wednesday, November 5th, 2008
We are seeing more reports from customers about "phishing" emails. These are attempts to steal personal information by misleading you into replying with sensitive personal or banking data.
One type of message claims to be from Sonic.net itself, and says something along the lines of:
> We are currently carrying-out a maintenance ...
Posted in Email | 10 Comments »