Fusion Launch

September 2, 2010 – 11:17 am

Fusion reactions power the stars, and the rising star here at Sonic.net is our new “Fusion” Broadband+Phone service. (Direct link: Fusion Residential | Fusion Small Business)

Sonic.net’s carrier class network delivers a number of exciting new products for our customers. One of the most innovative of these new offerings is our Fusion service, which offers broadband access and telephone service without compromise.

Fusion service is delivered without artificial speed tier limits or usage caps. Fusion can deliver up to 20Mbps with a single line, or twice the speed (up to 40Mbps) with two lines bonded.

Fusion combines traditional landline phone service with the latest ADSL2+ broadband and bonding technology. There are no complex speed choices and no artificial speed constraints.

Just select the number of phone lines you need, and we will deliver the fastest possible broadband along with landline telephone service.

Fusion is a simple and exciting concept; a powerful combination of data and voice service elements.

To learn more about Sonic.net Fusion Broadband+Phone, visit www.sonic.net and select Solutions for Home or Small Business.

  • http://www.toad.com/gnu/ John Gilmore

    Now that the last few blocks of IPv4 space are being handed out (http://news.cnet.com/8301-30685_3-20016284-264.html), does Sonic have a plan to offer native IPv6 support to its customers?

    The current unsupported IPv6 offering is lame (e.g. a search in the Support section doesn’t find it, and you can’t just plug in the DSL router and start surfing using IPv6; it takes a separate router that the user has manually configured). See:

    http://sonic.net/features/ipv6/

    “This is a completely unsupported service. Sonic.net technical support are unable to assist in configuration or troubleshooting of IPv6 tunnels.”

  • http://www.sonic.net/ Dane Jasper

    John,

    Yes, we will of course support IPv6 when it is necessary to do so. Much of the ground work is in place to do this, and it will be pushed to the remaining corners of the network as the Internet moves to IPv6.

  • http://www.toad.com/gnu/ John Gilmore

    I’m glad that IPv6 is on your radar and in some of your infrastructure. But don’t be mistaken that some day “the Internet will move to IPv6″. IPv4 and IPv6 will coexist for a decade or longer. Ban Ki-moon is not going to get on the boob tube and announce a cutoff day when everyone has to switch. Address exhaustion won’t force end users to switch IPv6 on for a few years. But Sonic is an infrastructure provider. If you don’t enable it, your customers can’t either, which means they’ll have to do it late, in a panic, without a plan.

    Are you routing IPv6 natively through your core routers yet? That’s the first big step, which enables dozens of smaller steps elsewhere in the network.

    “We will of course support IPv6 when it is necessary to do so.” — when will that be? I find it necessary now (I write and debug software that needs to work under IPv6), which is why I have an IPv6 tunnel to a friend at MIT. But manual tunnels don’t scale. You’ll need early customers in the already-working parts of your network to help you debug your IPv6 support. I and your other IPv6-savvy customers are your resources. Use us, don’t shoot the messenger.

    Is Sonic requiring IPv6 support in every bit of new gear that you purchase? Only if you do so now will you discover which of your current vendors will cause you trouble when you try to roll out real IPv6 support.

    The dumb way to get serious about IPv6 is to only do so on the day that ARIN refuses to allocate you an IPv4 address block (because they don’t have any more). Tens of thousands of companies will panic on that day. Sonic should be cool and collected on that day, having switched two years earlier – i.e. now. And when Sonic customers panic and call you, you’ll be able to tell them “No problem. We have a thousand IPv6 customers already. It works great!”

  • http://www.sitetruth.com John Nagle

    It’s October 2010 and IPv6 support hasn’t been rolled out yet? That’s not good. Comcast is already deploying IPv6 to their residential customers.

  • http://Nitpicker.pbwiki.com Richard Karpinski

    You might want to look up Gilmore, employee #3 at Sun IIRC, and Nagel, author of Congestion Control in IP/TCP Internetworks (RFC 896), just to see who’s providing such wise advice.

  • Hank Roberts

    Seconding what Richard Karpinsky says above —

    Following through–getting the approval of those folks on the steps as you take them–will be your best possible PR.

  • Steve Jones

    I’m glad to see Fusion is finally available in my area, and I’ve just submitted my upgrade order.

    So in business terms I get it – most of your customers don’t care about IP addressing. On the other hand, the changeover is inevitable, drawing closer every month, and introducing a service that doubles your speed is a powerful incentive for folks to endure whatever disruption there might be. (And the ordering process implied that everybody has to get readdressed anyway…)

    Will you at least consider offering native IPv6 as an option for early adopters when they upgrade?

  • Wayne

    Sonic Fusion has come to downtown Richmond? The money is on the other side of San Pablo Avenue.

    The thought of going back to AT&T makes me sick but we need the speed.

  • Steve Breazeale

    We have been eagerly waiting for Fusion service to become available. Unfortunatly, we are moving from an area where it is available to an area it is not. Any hope of getting Fusion service in the Bennet Valley area soon? We would love to make a clean break from AT&T once and for all.

  • http://www.sonic.net/ Dane Jasper

    Steve,

    At this time, Fusion ends on Bennett Valley Road at the Cavalry Cemetery – SE of that, we do not reach. Sorry!

    -Dane

  • Eric Levy

    Thank you Sonic.net for the FUSION service. Ordered 10-12-2010, up & running 10-20-2010. I’ve been a customer of Sonic.net since 2002, I’m 11,000′ + from the CO location and was getting 1.2 down and 300 up, and paying 4 separate bills for dsl, 2 phones/fax lines & long distance. Now, because of your new FUSION service, I’ll be paying one bill (to Sonic.net)for the 2-line service, I’m getting up to 3.2 down and 1.4 up (still tweaking with Sonic.net support) and I’ll be saving roughly 9% off my new monthly billing versus old. So I just want to say Thank You for this new service!!

  • http://n/a Martin

    Does Fusion offer 911 service?
    If the Net goes down, can we still dial 911?
    Where does the conversion to VOIP happen – at our end or at the phone company office?
    Do we need to buy VOIP phones?

  • http://www.sonic.net/ Dane Jasper

    Martin,

    Fusion Voice is “POTS” voice, “plain old telephone service”. It is not VoIP.

    This means it is traditional line powered voice, and it works with your existing phone equipment. 911 service is included, as required by law.

    -Dane

  • Eric

    I’m 9000ft from the central office(basically downtown Santa Rosa) and have had dismal speeds. I’ve changed modems 2x’s, upgraded all my home wiring and have had tech support “tweak” the line a million times and still I’m getting horrible speeds. WTF! and now wait time for tech support are through the roof, again WTF!

  • http://www.sonic.net/ Dane Jasper

    Eric,

    Sorry about the very long hold times. The last three weeks since the press coverage have been really busy here.

    I will talk to our team and see what we can do to cut the frustration and resolve the problem!

    -Dane

  • Dean Koenig

    Hi,

    I am very interested in Fusion and would like to know what the plans are for San Leandro (it is currently shown as unavailable in my neighborhood).

    Dean

  • http://www.toad.com/gnu/ John Gilmore

    http://www.computerworld.com/s/article/9207498/Address_allocation_kicks_off_IPv4_endgame

    The last 5 blocks of IPv4 address space are now being given to the 5 continental registries. There will be no more IPv4 addresses after these.

    Dane, is it time yet to *allow* your customers to use IPv6? Currently you don’t even offer it as a supported option.

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