Archive for July, 2011

Don’t ban the box

Sunday, July 31st, 2011

[caption id="attachment_1048" align="alignright" width="224" caption="FTTH cabinet in Sebastopol, CA"][/caption] Last week the San Francisco Board of Supervisors reached a decision on proposed new cabinet infrastructure to be deployed by AT&T to deliver TV service in the city. The Board correctly concluded that the proposed utility cabinets in the existing utility right-of-way ...

Moving Outside: From ISP to OSP

Sunday, July 31st, 2011

[caption id="attachment_1011" align="alignright" width="224" caption="Placing duct for Fiber-to-the-Home"][/caption] This month Sonic.net celebrates seventeen years of providing Internet access, and we celebrate a major milestone: our first step outside. An an Internet Service Provider (ISP), beginning in 1994 with dialup Linux shell access, we used conventional phone lines from Pacific Bell and 16.8kbps ...

Customer Support — Job Fair.

Saturday, July 30th, 2011

Sonic.net is looking for several motivated individuals to join our Customer Support team. Our Customer Support representatives are the front line of Sonic.net technical Support and residential sales. You will be responsible for logically troubleshooting with our customers, over the phone and through email, to ensure Internet, web and email ...