August 13, 2014 – 12:29 pm
Update(4:10PM): The faulty hardware has been replaced and all voice and data connectivity restored.
Update (4:30AM): This maintenance is now complete. However, an issue remains with a single card leaving around 20 customers offline at this time. We are still working on a solution and will update when the issue has been resolved.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Santa Cruz, Scotts Valley, Moss Beach and Watsonville . Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.