New GHOST vulnerability

January 27, 2015 – 2:52 pm by Kelsey

We are currently applying patches and rebooting selected systems that are affected by the GHOST vulnerability announced earlier today (CVE-2015-0235.)  A few services may be briefly unavailable as the systems handling them are taken care of.  If you maintain linux systems, be sure to check for and apply any updates to glibc!  -Kelsey

Fusion/FlexLink Intrusive Maintenance

January 27, 2015 – 10:17 am by rabrown

Update (12:50AM): This maintenance is now complete.

Beginning tonight at midnight I will be performing maintenance on equipment that serves Fusion and FlexLink customers in most East/South Bay and Peninsula cities. Expected downtime is around 20 minutes.

– Robbie

Server maintenance

January 22, 2015 – 2:59 pm by Grant Keller

UPDATE: Maintenance complete.

At 11:59pm we will be performing updates on our database cluster. This will result in a momentary interruption to our hosted customer databases, and some of our customer facing tools.

-Grant and SOC

Fusion/FlexLink Intrusive Maintenance – Oakland/San Francisco

January 20, 2015 – 2:15 pm by rabrown

Update (12:38AM): This maintenance is now complete.

Beginning tonight at midnight we will be doing maintenance on routers that serve Fusion and FlexLink customers in various areas contained within Oakland and San Francisco. Expected downtime is around 20 minutes.

– Robbie

Legacy DSL Outage

January 10, 2015 – 9:23 am by rabrown

Update (9:35AM): A temporary work around is currently in place. Users will notice another brief outage before we can resolve the issue completely.

A portion of legacy dsl customers in Northern California are offline this morning due to an atm port failure in our network. We are working on moving customers off the affected port asap.

– Robbie

Non-intrusive Voice Maintenance – Sunday 1/11/15

January 9, 2015 – 2:57 pm by Tim Jackson

Sunday 1/11/2015 at 10PM PST we will be performing non-intrusive voice network maintenance on equipment in Santa Rosa that serves large areas of our network. This maintenance should not affect customers at all. This maintenance is expected to last 10-20 minutes.

-Tim J.

Fusion/FlexLink Intrusive Maintenance

January 7, 2015 – 3:26 pm by rabrown

Update (12:25AM): This maintenance is now complete.

Beginning tonight at midnight I will be doing maintenance on equipment serving a small subset of customers in both the Santa Rosa and San Francisco areas. Expected downtime is about 15 minutes.

– Robbie

Emergency Fusion/FlexLink Maintenance

December 23, 2014 – 9:47 am by tomoc

We will be performing emergency maintenance on equipment serving a subset of Fusion/FlexLink subscribers in Santa Rosa. Expected downtime is less than 30 minutes.

Update: Maintenance complete, all services restored.

-Tomoc and Tim

Fusion/FlexLink Intrusive Maintenance

December 22, 2014 – 12:04 pm by rabrown

Update (1:10AM): This maintenance is now complete.

Beginning tonight at midnight, I will be performing intrusive maintenance on routers serving several North Bay area cities. Expected downtime is less than 20 minutes.

Cities for tonights maintenance include:

Cotati, Healdsburg, Forestville, Ignacio, Larkspur, Mill Valley, Mendocino, Petaluma, Rohnert Park, Sebastopol, San Rafael, Sonoma, Sausalito, Saint Helena, Ukiah, Yountville, and Fort Bragg.

Network Maintenance – San Francisco

December 22, 2014 – 11:26 am by Tim Jackson

Tonight starting at 11:59PM PST we will be doing network maintenance on several devices in our San Francisco pop. Some legacy DSL customers may notice brief service outages as a card is swapped. No other major impact is expected.

-Tim J.