Archive for June, 2001

BroadLink seems to have had a brief outage…

Saturday, June 30th, 2001

Sat Jun 30 13:14:13 PDT 2001 -- BroadLink seems to have had a brief outage this morning. Sonic.net support received a number of calls from customers who were offline, but they all came back online a few minutes later. If you find that you are offline, please unplug the ...

We’ve seen some transient problems in our…

Saturday, June 30th, 2001

Sat Jun 30 13:08:45 PDT 2001 -- We've seen some transient problems in our Cybercash credit card transaction processing through the end of the week. Late Friday night and early Saturday morning it was having timeouts and errors. If you're attempting to renew or add a service to your ...

Problems with twig.

Thursday, June 28th, 2001

Thu Jun 28 18:44:13 PDT 2001 -- Problems with twig. Earlier today, twig, our web-based mail reader, had trouble communicating with mailbox accounts. The trouble was traced to the imap server on Tsunami, which was holding on to vestiges of an NIS configuration that it was set up with ...

Urchin and web log processing update.

Wednesday, June 27th, 2001

Wed Jun 27 15:45:11 PDT 2001 -- Urchin and web log processing update. Urchin, our web traffic statistic package for multihome customers, stopped functioning on June 8th. We were able to get it back up and running on the 20th. We are aware that the version of Urchin that ...

The 522-1001 dialup group was having issue…

Monday, June 25th, 2001

Mon Jun 25 09:47:19 PDT 2001 -- The 522-1001 dialup group was having issue authenticating this morning. This required a reboot of the gear. Once we rebooted the gear all started working again. Sorry for any problems this may have caused. -Steve Correction: The dialup group affected was ...

Redundancy work completed with no downtime.

Saturday, June 23rd, 2001

Sat Jun 23 02:09:26 PDT 2001 -- Redundancy work completed with no downtime. The second switch (Giga) for our fault-tolerant network design is online. We have activated redundant gigabit links from both Network Appliances to both core switches. Not only will this improve performance to the filers, but will ...

Timber’s maintenance was completed as…

Friday, June 22nd, 2001

Fri Jun 22 06:56:07 PDT 2001 -- Timber's maintenance was completed as scheduled. Everything looks good. Total downtime for the SQL database was approx. 45 minutes. -Steve

Redundancy work.

Friday, June 22nd, 2001

Fri Jun 22 00:36:42 PDT 2001 -- Redundancy work. The second switch for our fault-tolerant network design is online. At 1am tomorrow (Saturday) morning, we will be turning up redundant gigabit links from both Network Appliances to both core switches. Not only will this improve performance to the filers, ...

We will be performing disk maintenance on…

Thursday, June 21st, 2001

Thu Jun 21 16:18:47 PDT 2001 -- We will be performing disk maintenance on timber.sonic.net. This is our customer MySQL server. SQL access will be unavailable for approximately one hour starting at 6:00am on June 22, 2001 and will be back up at approximately 7:00am -Steve

Redundancy work.

Thursday, June 21st, 2001

Thu Jun 21 15:57:50 PDT 2001 -- Redundancy work. The second switch for our fault-tolerant network design is online. At 1am tomorrow (Friday) morning, we will be turning up redundant gigabit links from both Network Appliances to both core switches. Not only will this improve performance to the filers, ...