Archive for March, 2003
Monday, March 31st, 2003
Mon Mar 31 13:05:55 PST 2003 -- Site Wide Sendmail Upgrades: We are busy rebuilding sendmail for all of our servers to patch the second severe sendmail exploit released this month. Most of our internal servers have been updated as well as bolt. Some users may have experienced some ...
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Sunday, March 30th, 2003
Sun Mar 30 21:56:52 PST 2003 -- PacBell DSL services restored. The SMS-1800 DSL termination hardware failed, and additionally failed to reboot on it own. Actually, it took quite a bit of coaxing to get it to boot properly; it's FE (Forwarding Engine) failed to initialize until we removed ...
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Sunday, March 30th, 2003
Sun Mar 30 20:30:02 PST 2003 -- PacBell DSL outage - The router that supports our Pacific Bell DSL customers rebooted about 25 minutes ago, and has not come up properly. We are currently looking into the situation, and will restore service/update this space ASAP. - Eli, Kelsey, Scott ...
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Thursday, March 27th, 2003
Thu Mar 27 21:25:32 PST 2003 -- We are down a PRI (23 modems) on one of our access servers that handles 522-1001, 522-1002 as well as some other currently unpublished numbers. We've received some reports of busy's and are working to get the apparently failed line card back ...
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Wednesday, March 26th, 2003
Wed Mar 26 11:49:51 PST 2003 -- Focal and SBC are still working on fixing the outage. In the meantime, we were finally successful in getting a tunnel operating to our router at Focal and have restore services to the SF POP via this tunnel. Quality of service will ...
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Wednesday, March 26th, 2003
Wed Mar 26 10:20:52 PST 2003 -- Problems with the SF POP persist, and our Tech Support and Office phone lines are temporarily unreachable. System status is otherwise normal, and we hope to have phone service restored quickly. - Eli, Support Update 11:23:24 PST 2003 -- Focal has issued ...
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Wednesday, March 26th, 2003
Wed Mar 26 08:33:47 PST 2003 -- The T3 backhaul to our SF pop is down, this has effectively isolated this pop from the rest of our network. Customers trying to dial-up to SF numbers will not be able to authenticate, and customers currently online will find that they ...
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Sunday, March 23rd, 2003
Sun Mar 23 12:03:18 PST 2003 -- Intermittent busies on 9811 numbers. A bad PRI card in our dial-up gear has caused anyone dialing a number ending in 9811 to get occasional busy signals. We are working with our provider to disable the PRI until we can replace the ...
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Tuesday, March 18th, 2003
Tue Mar 18 10:36:17 PST 2003 -- Etherswitch failure. Currently web and mail services are unreachable due to an etherswitch failure. We are in the process of replacing it. --Kelsey, Nathan and John
The etherswitch has been replaced and the mail system is slowly recovering. It will probably ...
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Tuesday, March 18th, 2003
Tue Mar 18 13:28:43 PST 2003 -- Mail server load problems. The failure of the switch this morning triggered a cyclical failure of our already taxed mail cluster. We've been busy all morning doing what we can to assure smooth mail delivery and have, at this point, restored most ...
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