Archive for November, 2003
Sunday, November 30th, 2003
Sun Nov 30 16:45:22 PST 2003 -- Usenet Services Restored: news.sonic.net is fully functional again. As it turns out, our NNTP feed server had a corrupted spool. That spool is dedicated to all non-binary messages. Until the problem was tracked down and resolved it would not transit non-binary posts. ...
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Saturday, November 29th, 2003
Sat Nov 29 21:16:29 PST 2003 -- Something strange with Usenet. Folks have been reporting a lower Usenet volume than usual -- so far, we haven't found a definitive cause for this. However, one change on our news reader box might have solved the problem.
We apologize for ...
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Saturday, November 29th, 2003
Sat Nov 29 16:28:52 PST 2003 -- Sebastopol busy signals: Equipment failure and problems with the hunt sequence on our Sebastopol dial-up system caused busy signals on 707-823-8812. The problem has been repaired and the number is no longer giving busy signals. This system will soon be replaced with ...
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Wednesday, November 26th, 2003
Wed Nov 26 10:31:23 PST 2003 -- Web, SSL and FTP service issues: For a yet undetermined cause, the tool which controls users bandwidth allocation and that locks out access to a user's files if that user has enabled quota protection, locked out the root directories of our public ...
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Wednesday, November 26th, 2003
Wed Nov 26 08:44:27 PST 2003 -- SSL and Web Mail issue: We are experiencing an issue with our SSL server that drives our web mail application. Currently, the tool is off-line while we make repairs. -Matt
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Tuesday, November 25th, 2003
Tue Nov 25 10:23:47 PST 2003 -- SpamAssassin Changes: In order improve the overall quality and performance of our primary anti-spam filters we've disabled one of it's features; The AWL, or auto-whitelist, keeps track of all addresses that mail has been received from along with statistics about that senders ...
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Sunday, November 23rd, 2003
Sun Nov 23 19:24:00 PST 2003 -- Limited dialup service interruption. Failure of a network access server caused temporary interruption of dialup service to approximately 1% of Sonic.net dialup customers. The server has been re-booted and service has been restored. The server will be replaced as soon as possible ...
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Wednesday, November 19th, 2003
Wed Nov 19 13:05:34 PST 2003 -- Brief outbound mail delivery interruption. Our outbound mail servers required a reboot. During this time customers attempting to send mail will have had their connection to the mail server refused. The outage lasted only a few minutes; normal service has been restored. ...
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Tuesday, November 18th, 2003
Tue Nov 18 18:08:28 PST 2003 -- We are having problems with our Voice trunk provider, which is causing a number of dropped calls to our Tech Support lines. Focal is working with SBC to determine the source of the problem, and we do not have an estimated time ...
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Monday, November 17th, 2003
Mon Nov 17 10:26:47 PST 2003 -- There are still some Broadlink customer outages. Broadlink service is partially restored, and the Broadlink staff are working hard to get service restored everywhere. -Operations.
Update: Mon Nov 17 12:26:02 PST 2003 -- Most Broadlink issues have been resolved. There is ...
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