Archive for November, 2003

Some Broadlink problems persist.

Sunday, November 16th, 2003

Sun Nov 16 09:07:25 PST 2003 -- Some Broadlink problems persist. Some lingering problems persist on Broadlink's backhaul link. This has been traced to problems with the link radios' firmware. Broadlink has been working with the vendor, with no resolution yet -- in the interim, Broadlink will be replacing ...

Broadlink site came up…then went back down.

Friday, November 14th, 2003

Fri Nov 14 14:31:14 PST 2003 -- Broadlink site came up...then went back down. Broadlink had solved the problem with their backhaul link, but then lost a switch at the facility. Broadlink is working hard to restore operation of the site. -Scott, and Linda from Broadlink Update: ETR ...

Backhaul link between Sonic’s fiber…

Thursday, November 13th, 2003

Thu Nov 13 20:44:37 PST 2003 -- Backhaul link between Sonic's fiber facilities and one of BroadLink's primary wireless POPs has gone down. Customers served from most of BroadLink's network in central, west, and north east Santa Rosa are affected. J. Kane is presently working on resolving at site. ...

Changes to Anti-Spam Services: We’ve…

Tuesday, November 11th, 2003

Tue Nov 11 16:19:49 PST 2003 -- Changes to Anti-Spam Services: We've discontinued two old services that used to be part of our spam countermeasures. First, users used to be able to send spam to spam@sonic.net which would remail the spam examples into the sonic.spamcan news group for review ...

System username database propagation problem.

Wednesday, November 5th, 2003

Wed Nov 5 10:48:55 PST 2003 -- System username database propagation problem. We just corrected a problem with the propagation of username info to Sonic.net servers. This means username adds, deletes, and changes just started working -- they had stopped working at about 11:30am yesterday. We apologize for the ...

Broadlink outage.

Wednesday, November 5th, 2003

Wed Nov 5 15:42:46 PST 2003 -- Broadlink outage. Broadlink is experiencing problems with their head end system, affecting all Broadlink customers. No estimate of a repair time yet. -Broadlink and Sonic Operations Update: Wed Nov 5 16:24:00 PST 2003 -- Service has been restored.

Load Balancer Issues: We’ve just uncovered…

Tuesday, November 4th, 2003

Tue Nov 4 14:36:42 PST 2003 -- Load Balancer Issues: We've just uncovered that one of our Alteon AD3 load balancing switches is apparently corrupting ethernet frames off of at least one of it's port with single bit errors. These errors were going completely undetected by the servers or ...

National Roaming Access Changes: We shutdown…

Monday, November 3rd, 2003

Mon Nov 3 16:39:07 PST 2003 -- National Roaming Access Changes: We shutdown access to our old national provider this afternoon. Any roaming users will need to update their settings to use the new access numbers which are available at www.sonic.net/cgi-bin/pops.pl The new provider gives us increased coverage area ...

Sendmail Upgrades: We made a small change to…

Monday, November 3rd, 2003

Mon Nov 3 15:08:51 PST 2003 -- Sendmail Upgrades: We made a small change to the sendmail binaries in use on our mail cluster to resolve some infrequent STARTTLS related errors. Normally, this upgrade would have gone without notice. However, the new binaries didn't have the proper permissions set ...

Router maintenance Tuesday, 11/4/03.

Saturday, November 1st, 2003

Sat Nov 1 16:34:56 PST 2003 -- Router maintenance Tuesday, 11/4/03. We are scheduling the replacement of some router hardware at the Focal POP in SF at 5 am. We anticipate a 15 minute outage. This will affect dialup access through that POP, as well as some general routing ...