Archive for January, 2004

Focal connectivity issues.

Wednesday, January 28th, 2004

Wed Jan 28 04:24:12 PST 2004 -- Focal connectivity issues. The T3 between Focal in San Francisco and our Santa Rosa headquarters bounced at 3:25:21am this morning. The bounce triggered a lockup bug in our Santa Rosa router's T3 card, which caused the link to remain down even after ...

New “MyDoom” email virus trapped by Sonic.net

Tuesday, January 27th, 2004

Tue Jan 27 07:06:57 PST 2004 -- New "MyDoom" email virus trapped by Sonic.net anti-virus system. A new email virus is sweeping the Internet. Almost immediately after its release on the Net, our automatic anti-virus software began blocking propagation of the virus. News on the virus can be ...

Widespread SBC DSL outage in Santa Rosa area.

Wednesday, January 21st, 2004

Wed Jan 21 09:18:16 PST 2004 -- Widespread SBC DSL outage in Santa Rosa area. SBC-ASI is currently working on the issue but there is no ETR at this time. We will keep you updated as we receive more information. -Matt and John K. Update: SBC-ASI reports that ...

Web Stats and Bandwidth Usage Reports: We’ve…

Friday, January 16th, 2004

Fri Jan 16 12:02:45 PST 2004 -- Web Stats and Bandwidth Usage Reports: We've corrected the immediate problem that caused web stats to be 'stuck' for some users and are working towards correcting the root cause. We also corrected a bug in the reporting and accounting of stats from ...

Circuit outage.

Friday, January 16th, 2004

Fri Jan 16 03:13:08 PST 2004 -- Circuit outage. The transport circuit between our Santa Rosa HQ and Equinix in San Jose is currently down. The vendor has been notified and is looking into the issue. -Nathan Fri Jan 16 03:14:24 PST 2004 -- Update: It's back up. ...

Another brief web server outage.

Friday, January 16th, 2004

Fri Jan 16 13:56:43 PST 2004 -- Another brief web server outage. We continue to investigate the cause -- this is a web cluster that has been relatively stable for years. -Scott and Russ

Vastly Increased Mirrors: We’ve put a new…

Thursday, January 15th, 2004

Thu Jan 15 11:02:13 PST 2004 -- Vastly Increased Mirrors: We've put a new mirror server online available to users on our networks via ftp.sonic.net/mirrors/. It now contains the full Linux Kernel tree, FreeBSD and Debian ISOs, Redhat and Fedora trees, as well as a number of other useful ...

Brief web service outage.

Thursday, January 15th, 2004

Thu Jan 15 19:29:31 PST 2004 -- Brief web service outage. We experienced a problem with our web server cluster this evening. During the brief (5 minute) time of the outage web services were not available. Operations restored service and are investigating the cause. -Sonic.net Operations

IPv6 Tunnel Outage.

Wednesday, January 14th, 2004

Wed Jan 14 21:15:56 PST 2004 -- IPv6 Tunnel Outage. A misconfiguration on the system which provides customer IPv6 tunnels caused it to lose connectivity to the IPv4 Internet. The configuration has been repaired and the tunneling system is operating normally. -Nathan

Graton Rooftop Outage.

Wednesday, January 14th, 2004

Wed Jan 14 09:14:18 PST 2004 -- Graton Rooftop Outage. A switch serving Graton Rooftop customers has failed. We are working with an on-site tech to resolve the issue. -Matt