Archive for January, 2004

Stockton area DSL services degraded.

Tuesday, January 13th, 2004

Tue Jan 13 20:01:48 PST 2004 -- Stockton area DSL services degraded. Our upstream Internet transit provider for our Stockton facility is having routing issues. There is currently no estimated time to repair. DSL customers in that area are experiencing increased latency (high ping times). -John, Nathan and Kelsey ...

Focal router problems: The router at Focal in

Monday, January 12th, 2004

Mon Jan 12 06:15:50 PST 2004 -- Focal router problems: The router at Focal in San Francisco is currently down. All dialup numbers ending in 9606, 9811 and 1001 are returning authentication failures. An employee is currently en-route to investigate the issue and should arrive in approximately 45 minutes. ...

Graton Rooftop Outage.

Friday, January 9th, 2004

Fri Jan 9 08:21:00 PST 2004 -- Graton Rooftop Outage. A router serving Graton Rooftop customers has failed. A replacement is being prepared. ETR is about 30 minutes. -Matt Fri Jan 9 08:32:50 PST 2004 -- Correction - This issue is in Graton, not Occidental.

Web server issue.

Wednesday, January 7th, 2004

Wed Jan 7 08:53:44 PST 2004 -- Web server issue. One of our web servers stopped serving requests for a few minutes this morning. This caused some intermittent unavailability of some web pages. The issue has been resolved. -Matt and Geoff

Router maintenance Wednesday morning.

Tuesday, January 6th, 2004

Tue Jan 6 17:27:36 PST 2004 -- Router maintenance Wednesday morning. We are doing a board swap at the direction of Cisco in the router at Focal between 5 and 6 AM Wednesday 1/7/04 to correct ongoing problems. The outage should be 15 minutes or less and should only ...

Linux Kernel Upgrades: We are in the process…

Monday, January 5th, 2004

Mon Jan 5 12:46:04 PST 2004 -- Linux Kernel Upgrades: We are in the process of upgrade all of our Linux kernels to the latest stable release in order to fix a potential local exploit. All customer accessible servers except for our shell server have already been upgraded. Bolt.sonic.net ...

Media server change done.

Monday, January 5th, 2004

Mon Jan 5 17:57:01 PST 2004 -- Media server change done. We completed the migration to the new media server for Streaming RealMedia. This was a transparent migration, so if you notice any issues with streaming content of your website, please let our support department know. -Kevan