Archive for March, 2004

Customer MySQL Upgrade: Tonight at Midnight…

Thursday, March 18th, 2004

Thu Mar 18 12:39:05 PST 2004 -- Customer MySQL Upgrade: Tonight at Midnight we will be swapping in the new hardware for custsql. If the operation goes as scripted downtime will be a few minutes as the current box shuts down and the new box starts up. There will ...

POP Server Update: We identified the problem…

Thursday, March 18th, 2004

Thu Mar 18 11:43:54 PST 2004 -- POP Server Update: We identified the problem with the POP3 anti-virus filtering as a memory leak in ClamAV. No, it's resident size should not be 2.9GB. We've upgraded to a newer version of ClamAV and will be watching memory utilization closely for ...

POP Server Issues: Due to what appears to be…

Wednesday, March 17th, 2004

Wed Mar 17 19:04:01 PST 2004 -- POP Server Issues: Due to what appears to be some instability in the anti-virus software that we integrated with our POP3 server, our POP3 server was causing timeouts and other problems for customers. Russ rolled back the POP3 server version and we ...

Broadlink Barham tower offline.

Tuesday, March 16th, 2004

Tue Mar 16 09:56:41 PST 2004 -- Broadlink Barham tower offline. Broadlink has dispatched personnel to their Barham tower site to effect repairs. We will post an ETR when received from Broadlink. -Scott, as well as Jason and Linda from Broadlink Update: Tue Mar 16 10:17:24 PST 2004: ...

Customer MySQL Server Issues: As some users…

Monday, March 15th, 2004

Mon Mar 15 11:56:32 PST 2004 -- Customer MySQL Server Issues: As some users may be aware custsql.sonic.net has had some stability problems recently. At this time we believe the problems to be hardware related and have a replacement server on order. The new server is significantly faster than ...

Stockton-area DSL problems solved: SBC…

Monday, March 15th, 2004

Mon Mar 15 11:53:30 PST 2004 -- Stockton-area DSL problems solved: SBC corrected a malfunction with one of their ATM switches yesterday afternoon. Thus, Stockton-area DSL should now be operating normally. -Scott

Stockton-area DSL performance problems: DSL…

Saturday, March 13th, 2004

Sat Mar 13 14:50:28 PST 2004 -- Stockton-area DSL performance problems: DSL customers in the Stockton area are experiencing an abnormal amount of lost packets, resulting in greatly impacted performance. The ASI maintenance crew is working on this issue, though we have no ETR available. -John F.

Mail Server Upgrades: Over the past few days…

Tuesday, March 9th, 2004

Tue Mar 9 15:24:12 PST 2004 -- Mail Server Upgrades: Over the past few days we've completed alot of behind the scenes mail server upgrades. We've upgraded to the latest release of sendmail in order to gain some additional controls over our mail queues. The controls have allowed us ...

SMS Update: We just completed additional…

Thursday, March 4th, 2004

Thu Mar 4 20:43:51 PST 2004 -- SMS Update: We just completed additional profiling work on the Santa Rosa SMS to address performance issues identified after last night's reboot. Throughput looks better, and we're hopeful that the DSL speed issues have been resolved. -Nathan, Kelsey and Dane

SMS Reboot Complete: The reload went as…

Thursday, March 4th, 2004

Thu Mar 4 02:38:42 PST 2004 -- SMS Reboot Complete: The reload went as expected. It's too early to tell for sure, but we are hopeful that the performance problems have been resolved. -Nathan and Kelsey