Archive for April, 2004

DSL maintenance outage May 3.

Thursday, April 29th, 2004

Thu Apr 29 12:45:57 PDT 2004 -- DSL maintenance outage May 3. We are going to upgrade one of our DSL trunks from SBC/ASI and the equipment that terminates it on Monday, May 3, 2004, at 12:01 AM. Customers who will be affected are the ones served from our ...

Graton Rooftop Outage.

Tuesday, April 27th, 2004

Tue Apr 27 16:13:59 PDT 2004 -- Graton Rooftop Outage. The Graton Rooftop network is offline. The problem appears to be with the head-end unit as other hosts at the tower have connectivity. We are working quickly to resolve the issue. -Matt and Bryan

Occidental Rooftop Outage.

Monday, April 26th, 2004

Mon Apr 26 09:05:25 PDT 2004 -- Occidental Rooftop Outage. An internal wiring issue has created a power outage in Occidental and caused our our head-end wireless router to go off-line. An electrician is on the way to fix the problem. There is no ETR at this time. -Matt ...

Night Operations Complete.

Thursday, April 22nd, 2004

Thu Apr 22 02:52:32 PDT 2004 -- Night Operations Complete. Most of the planned work was accomplished without event. sonic.sonic.net took a bit longer to get to reboot on the new kernel than expected and while we didn't replace the gigabit switch we did shuffle around some of our ...

Operating system upgrades across the board.

Wednesday, April 21st, 2004

Wed Apr 21 12:01:34 PDT 2004 -- Operating system upgrades across the board. We are upgrading kernels throughout our network do to a recent discovery of a kernel vulnerability with Linux. This is a "local root" vulnerability, which means we needed to upgrade all systems with customer access before ...

Night Operations.

Wednesday, April 21st, 2004

Wed Apr 21 16:24:35 PDT 2004 -- Night Operations. Tonight, starting at Midnight, we will be rebooting the remaining servers to finish upgrading the kernels. In addition to this, we and also going to be servicing our VPN concentrator and replacing one of our gigabit ethernet switches. Some services ...

Outbound Email Bulk Detection.

Wednesday, April 21st, 2004

Wed Apr 21 16:07:14 PDT 2004 -- Outbound Email Bulk Detection. We enabled outbound Email bulk this afternoon and the system is functioning as expected. If you send out broadcast email traffic and wish to be excepted from the detection, please contact support@sonic.net with an explanation detailing the type ...

Spam Filtering Updates.

Tuesday, April 20th, 2004

Tue Apr 20 16:27:05 PDT 2004 -- Spam Filtering Updates. The new default RBL set that we launched in conjunction with per-user MTA filtering controls have had a huge impact on the volume of spam that we accept for delivery to customers with little, or no, collateral damage. We've ...

Occidental wireless service down.

Monday, April 19th, 2004

Mon Apr 19 16:16:56 PDT 2004 -- Occidental wireless service down. The Occidental Rooftop wireless service is offline. The tower is responding however, customers are not reachable. We are dispatching a technition with a new head-end unit to troubleshoot the problem. ETR is at least 1 hour. -Matt and ...

SpamCop listing.

Sunday, April 18th, 2004

Sun Apr 18 22:04:54 PDT 2004 -- SpamCop listing. For some time today both of our outbound mail servers were listed in bl.spamcop.net. Any mail sent by our servers to a remote server (including our own, where a user had bl.spamcop.net enabled) would have been bounced. The listing was ...