Archive for June, 2004
Friday, June 25th, 2004
Fri Jun 25 14:06:29 PDT 2004 -- Router maintenance Tuesday morning. On Tuesday, 6/29/04, between 5 and 6 am, we will be upgrading our router at our second Santa Rosa POP. The actual outage should be less than 15 minutes. Dialup modems using the numbers 707-522-1001 and 707-522-1002 will ...
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Monday, June 21st, 2004
Mon Jun 21 16:13:51 PDT 2004 -- Our old webmail system, TWIG, has finally been turned down. Links have been updated to point to Squirrelmail at webmail.sonic.net/. If you were a user of TWIG and notice an issue with Squirrelmail, please contact support. - Kevan
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Friday, June 18th, 2004
Fri Jun 18 14:27:20 PDT 2004 -- Dial-up service outage. Equipment failure caused an interruption of dial-up access to some customers who use access numbers ending with 0174. The problem has been corrected and service has been restored. No other access numbers were affected. -Russ
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Thursday, June 17th, 2004
Thu Jun 17 11:35:20 PDT 2004 -- Kernel Upgrades. We've upgraded all of our systems to protect against the latest Linux Kernel exploit announced a few days ago. Since the exploit only led to crashing the system we took our time and resolved a few other problems that we've ...
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Tuesday, June 15th, 2004
Tue Jun 15 15:17:57 PDT 2004 -- Impending web cluster upgrade. Within the next couple of weeks, the web cluster serving www.sonic.net and all Sonic.net web hosting will be upgraded to a new follow-on web cluster. This will entail a most important change for FrontPage users: all FrontPage server ...
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Friday, June 11th, 2004
Fri Jun 11 13:31:47 PDT 2004 -- DSL configuration problem. At 12:45 the configuration source file for the San Francisco SMS was corrupted. This caused an outage on that SMS. We had the config restored by 1:00 and customer circuits were back up by 1:30. -John
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Thursday, June 10th, 2004
Thu Jun 10 09:20:13 PDT 2004 -- Mail Server Problems, starting around 6:00 AM this morning a user induced mail loop started up and eventually knocked over our MX server cluster. Services were restored by 8:00 AM. This outage is responsible for delayed email delivery. No mail should have ...
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Sunday, June 6th, 2004
Sun Jun 6 10:59:42 PDT 2004 -- Broadlink operational. Broadlink completed repairs at approximately 1:15am. They report a problem with one of their switches. -Scott, David, and Tim (from Broadlink)
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Saturday, June 5th, 2004
Sat Jun 5 21:24:42 PDT 2004 -- Broadlink experiencing multiple-tower outage. Customers serviced by the Rosenberg, Barham, Airport, and Tmac towers with Broadlink service are offline. Customers on other services, or those served by the Wally More tower should be unaffected. No ETR is available at this time. The ...
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Tuesday, June 1st, 2004
Tue Jun 1 16:32:14 PDT 2004 -- Sonic Digital Voice price reduction. We've reduced the price for our unlimited nationwide (plus Canada!) broadband voice calling plan.
Now just $29.99, Sonic Digital Voice premium unlimited service can be added to your existing DSL connection, providing you additional phone lines ...
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