Short LATA 9 DSL outage.

August 13, 2004 – 1:37 am by admin

Fri Aug 13 13:37:42 PDT 2004 — Short LATA 9 DSL outage. The Redback SMS500 that serves DSL customers in the LATA 9 region experienced a brief power interruption around 80 minutes ago. The interruption lasted only 5 minutes, and took customers off-line for approximately 9 minutes. We are working with the colocation vendor to ensure that future interruptions are minimized. -Sonic.net Network Operations

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Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).