Archive for October, 2004

Packet loss to Equinix.

Thursday, October 28th, 2004

Thu Oct 28 05:50:47 PDT 2004 -- Packet loss to Equinix. We are currently experiencing moderate delay and packet loss from Santa Rosa to our location in Equinix San Jose. The vendor of our circuit between those locations has been notified, and they are working to correct the issue ...

Value Hosting migrated to new web cluster.

Wednesday, October 27th, 2004

Wed Oct 27 11:00:00 PDT 2004 -- Value Hosting migrated to new web cluster. As of 11am this morning, Value Hosting sites are now hosted on our new web cluster, and all of their FrontPage webs have been converted to be compatible with FrontPage 2003. We currently have ...

Broadlink TMAC tower repair complete.

Tuesday, October 26th, 2004

Tue Oct 26 12:13:20 PDT 2004 -- Broadlink TMAC tower repair complete. Broadlink reports that repairs were completed at 11:33. Some folks may need to power-cycle their Broadlink gear (at the power outlet) to restore service. Thanks to Jason and Linda from Broadlink for working the problem. -Scott, and ...

Network Event.

Tuesday, October 26th, 2004

Tue Oct 26 11:59:13 PDT 2004 -- Network Event. One of the SUP1A supervisor modules in one of our core switches failed causing packet loss and latency in our network. Once the failure was identified we swapped to the secondary supervisor and services were restored immediately. -Kelsey, Nathan, Russ ...

Broadlink TMAC tower update.

Tuesday, October 26th, 2004

Tue Oct 26 11:02:56 PDT 2004 -- Broadlink TMAC tower update. Broadlink reports an ETR of 1 hour, they are on site and working with Cisco engineers to repair the outage. -Scott, and Linda and Jason (from Broadlink)

Value Hosting migration to new web cluster.

Tuesday, October 26th, 2004

Tue Oct 26 10:43:17 PDT 2004 -- Value Hosting migration to new web cluster. Tomorrow, October 27th, at 11am, we will swing Value Hosting sites to the new web cluster. This should be a seamless migration. Value Hosting customers using FrontPage will find their site migrated to the ...

Broadlink TMAC backhaul down.

Tuesday, October 26th, 2004

Tue Oct 26 10:09:37 PDT 2004 -- Broadlink TMAC backhaul down. At 9:43am today, the backhaul serving Broadlink customers in North Santa Rosa stopped passing traffic. Broadlink technicians are working on restoring service at this time. No other services should be affected, and we will update this status message ...

Apache patched.

Tuesday, October 26th, 2004

Tue Oct 26 16:19:59 PDT 2004 -- Apache patched. Apache on our new web cluster is now patched to guard against a recently-released exploit. No downtime was incurred with the upgrade, and the exploit wasn't used against us. -Scott and Augie

Route flap.

Tuesday, October 26th, 2004

Tue Oct 26 14:24:43 PDT 2004 -- Route flap. At 1:40pm, we had a layer 2 link to San Jose Equinix flap, causing momentary unreachability to some Internet destinations. -Scott and John

Network Maintenance.

Monday, October 25th, 2004

Mon Oct 25 17:28:00 PDT 2004 -- Network Maintenance. Tonight at Midnight tonight we are going to be replacing some forwarding hardware on one of our new routers in San Francisco. While the upgrade is being conducted there will be degraded performance and potentially a few short service interruption ...