Archive for October, 2004

UFO/UUNET route flap caused temporary…

Sunday, October 24th, 2004

Sun Oct 24 10:12:23 PDT 2004 -- UFO/UUNET route flap caused temporary instability. This morning from about 8:15 AM to 8:30 AM our route to UFO/UUNET flapped a few times causing connectivity problems to many sites. -Kavan

DSL Maintenance.

Thursday, October 21st, 2004

Thu Oct 21 14:32:55 PDT 2004 -- DSL Maintenance. On Saturday morning at 1 am we will be performing maintenance on DSL equipment located in San Francisco. DSL customers served out of San Francisco will experience a brief interruption in service while the DSL router reboots. -Operations

SpamAssassin Hiccup.

Wednesday, October 20th, 2004

Wed Oct 20 11:37:14 PDT 2004 -- SpamAssassin Hiccup. Starting at approximately 2:00AM this morning 2 of our SpamAssassin servers acted up causing some percentage of mail to pass through unfiltered. We resolved the issue as soon as it was brought to our attention. -Kelsey

(Updated) Power outage in Santa Rosa.

Tuesday, October 19th, 2004

Tue Oct 19 08:17:40 PDT 2004 -- (Updated) Power outage in Santa Rosa. During the storm, we suffered a brief power outage, which triggered a failure in our Leibert UPS battery plant. This resulted in downtime for most of our services, beginning at 5:57AM, and lasting almost an hour. ...

Busies on 1001.

Monday, October 11th, 2004

Mon Oct 11 19:44:35 PDT 2004 -- Busies on 1001. The gear servicing our access numbers ending with 1001 are intermittently returning busy signals. No other dialup groups should be affected. Temporarily switching to another local access number is advisable; use the popfinder at www.sonic.net/popf/ for alternate numbers. - ...

Internal routing issue.

Sunday, October 10th, 2004

Sun Oct 10 03:31:21 PDT 2004 -- Internal routing issue. At approximately 2:40AM, a pair of routers at Sonic.net's facility in Santa Rosa corrupted the OSPF database for many of their neighbors, we worked to stabilize our network until approximately 3:00AM, at which time full service was restored to ...

Webmail issue solved.

Saturday, October 9th, 2004

Sat Oct 9 20:56:25 PDT 2004 -- Webmail issue solved. A problem with Sonic.net webmail authentication was solved today. One server seemed to be misbehaving, which was rebooted. Additionally, a file share was found to be full, whose size was increased. -Scott and John

Core network upgrade completed.

Friday, October 8th, 2004

Fri Oct 8 02:52:40 PDT 2004 -- Core network upgrade completed. The migration to the new core switches was completed without a hitch. Over the next few weeks we'll be continuing the migration to our new gigabit core and gigabit backbone. -Nathan, Kelsey, Zeke and Jared.

Tonight we begin our massive core network…

Thursday, October 7th, 2004

Thu Oct 7 14:29:49 PDT 2004 -- Tonight we begin our massive core network upgrade in Santa Rosa. There will be a number of several-second outages as we migrate between our old and new core switches. Sorry for the inconvenience, but This Is Good. -Nathan, Kelsey, Zeke, Jared and ...

Administrative SQL off-line for repair.

Wednesday, October 6th, 2004

Wed Oct 6 17:35:59 PDT 2004 -- Administrative SQL off-line for repair. Our administrative SQL server has been taken down for some emergency repair work. This affects a number of things, most notably, access to the member tools, the ability to sign up new accounts and for tech support's ...