Office phone system problems.

March 16, 2005 – 11:13 am by admin

Wed Mar 16 11:13:36 PST 2005 — Office phone system problems. This morning we experienced a phone system circuit outage which prevented the Sonic.net offices from receiving any inbound calls. All of our dial-up and other Internet services were functioning normally during the outage, but our support department, billing and other service departments were not reachable by phone. We have corrected the problem and apologize for any inconvenience. -Support and Ops

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Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).