Archive for July, 2005
Saturday, July 9th, 2005
Sat Jul 9 16:58:00 PDT 2005 -- Bay Area DSL outage. ASI confirmed a widespread outage on their ATM network affecting DSL subscribers in the following area codes: 408, 415, 650, 707, and 925. They estimate approximately 10,000 customers, through various ISPs, are affected. Symptoms include a solid sync ...
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Friday, July 8th, 2005
Fri Jul 8 12:39:57 PDT 2005 -- Dial-up outage in Stockton area. This morning we experienced an outage in dial access from Stockton, CA, LATA 738. Customers in Stockton and surrounding areas may have experienced trouble connecting or browsing from approximately 11:00 AM until 12:00. The problem has been ...
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Wednesday, July 6th, 2005
Wed Jul 6 22:59:19 PDT 2005 -- Our outbound mail cluster (mail.sonic.net) had a problem this evening; which has since been resolved. The mail cluster is currently up and fully redundant. -Augie, Nathan, and Tony.
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Wednesday, July 6th, 2005
Wed Jul 6 17:09:17 PDT 2005 -- Brief authentication failure this afternoon. A syntax error in our RADIUS configuration file caused all authentication requests to be failed for a period of 2-3 minutes at approximately 4:10 this afternoon. The error was quickly fixed, and we are taking steps to ...
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Tuesday, July 5th, 2005
Tue Jul 5 11:01:28 PDT 2005 -- Member tools offline briefly this AM. From 10:45 until 11:00 this morning, the Sonic.net Member Tools were unavailable. Sorry for any inconvenience!
Our Member Tools can be found linked on the left side of our home page at www.sonic.net/ under "Resources". ...
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Saturday, July 2nd, 2005
Sat Jul 2 15:14:47 PDT 2005 -- Technical Support phone system problems today. For about an hour today our support phone lines were going direct to voice mail. We believe the issue is resolved, and technical support will be available until 10 pm this evening. Our apologies for any ...
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