Archive for November, 2005

News server issues and maintenance.

Sunday, November 27th, 2005

Sun Nov 27 11:23:43 PST 2005 -- News server issues and maintenance. Another configuration problem revealed itself over the past few days with the new news cluster. During troubleshooting some of the local sonic.* groups accidentally had articles older than 30 days purged from the overviews. The affected groups ...

Shell server upgrade.

Wednesday, November 23rd, 2005

Wed Nov 23 07:54:14 PST 2005 -- Shell server upgrade. The new shell server is currently on the Net as "newshell.sonic.net". After a suitable migration period, it will become "Bolt.sonic.net" (and "Shell.sonic.net"). The server allows customers to execute Linux commands, compile Linux programs (which might be cgi-bin's), and perform ...

Earthquake.

Wednesday, November 23rd, 2005

Wed Nov 23 07:50:00 PST 2005 -- Earthquake. At approximately 6:46am, we had a magnitude 2.7 earthquake Northwest of Santa Rosa. Information regarding the quake can be found here: earthquake.usgs.gov/recenteqsww/Quakes/nc40181322.htm Update: Link and time corrected at 8:25am. -Scott

Support hours for Thanksgiving.

Monday, November 21st, 2005

Mon Nov 21 18:58:58 PST 2005 -- Support hours for Thanksgiving. On Thursday, Nov 24, Sonic.net technical support will be closed after 5 pm in observance of Thanksgiving. We will return to our regular schedule (7am to 11pm) on Friday. Happy Holidays! -Eli and the Support team

News Server Issues.

Monday, November 21st, 2005

Mon Nov 21 13:21:52 PST 2005 -- News Server Issues. A flawed configuration on one of the processes in the new news server cluster led to the discarding of a large number of articles. This flaw only became apparent recently now that the systems have been in service for ...

DSL outage.

Saturday, November 12th, 2005

Sat Nov 12 22:50:51 PST 2005 -- DSL outage. One of our DSL termination devices in Santa Rosa has crashed and requires manual intervention. A technician is en route to fix the trouble. ETR is approximately 30 minutes. Sorry for the inconvenience, and remember that all DSL accounts come ...

A line card in one of our Cisco routers in…

Thursday, November 10th, 2005

Thu Nov 10 11:52:57 PST 2005 -- A line card in one of our Cisco routers in Santa Rosa crashed. This currently only affects customers dialing our ATG dial pools in Santa Rosa. We anticipate services will be restored to these customers in 10 to 15 minutes. -Kelsey, Nathan ...

Intermittent Broadlink outages continue.

Wednesday, November 9th, 2005

Wed Nov 9 15:34:01 PST 2005 -- Intermittent Broadlink outages continue. Broadlink operations is working on correcting the problem and hope to have it resolved soon. -Support Update: -- Broadlink has replaced the red-c and service has been restored as of 8pm. -Support

Broadlink Outage.

Tuesday, November 8th, 2005

Tue Nov 8 11:06:51 PST 2005 -- Broadlink Outage. A key piece of Broadlink's head-end equipment has experienced a fault. They are currently working to correct the problem now and hope to have services restored shortly. -Kelsey Update: Tue Nov 8 11:13:26 PST 2005 -- Broadlink services have ...

News.sonic.net now points at the new news…

Monday, November 7th, 2005

Mon Nov 7 10:27:16 PST 2005 -- News.sonic.net now points at the new news cluster. Any customers accessing newscene.sonic.net should consider migrating to the new cluster now before access is revoked. For more information please see the earlier MOTD entries and news://news.sonic.net/sonic.net -Kelsey