Archive for January, 2006
Monday, January 30th, 2006
Mon Jan 30 13:37:31 PST 2006 -- DSL Outage Redux - All affected customers appeared to come back up last night, but we never received an official cause from SBC/AT&T - At approx. 13:10hrs today, we received reports that a significant number of DSL customers in Santa Rosa went ...
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Sunday, January 29th, 2006
Sun Jan 29 21:45:35 PST 2006 -- DSL Outage. There appears to be a widespread DSL outage that is affecting a large number of subscribers. We've traced it back to SBC/AT&T's network and are in the process of contacting them now. There is no ETR at this time. -Kelsey, ...
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Saturday, January 28th, 2006
Sat Jan 28 14:20:32 PST 2006 -- DSL Maintenance. Tonight, shortly after Midnight, we are re-architecting the termination of the DSL customers that are currently experiencing degraded performance in San Francisco to take advantage of equipment we put in place to terminate the new ATM OC-12 circuit. This is ...
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Wednesday, January 25th, 2006
Wed Jan 25 20:43:59 PST 2006 -- Broadlink TMAC outage. Broadlink reports an problem with their TMAC site -- they report estimated time of repair should be sometime between 9pm and 11pm. -Scott, Tony, and Jason from Broadlink
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Wednesday, January 25th, 2006
Wed Jan 25 16:26:26 PST 2006 -- DSL Latency and Loss. We continue to have ongoing problems with some DSL customers served out of San Francisco. The issue manifests itself as intermittent latency and loss, which often results in poor download performance or choppy streaming media. We have identified ...
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Saturday, January 21st, 2006
Sat Jan 21 15:59:19 PST 2006 -- www.sonic.net was un-available for a few minutes as an internal monitoring process consumed all available resources. The process has been disabled and we will be increasing the available resources for those machines shortly. -Augie
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Wednesday, January 18th, 2006
Wed Jan 18 22:55:29 PST 2006 -- DSL IP Latency, continued. The problems that we were having with some DSL subscribers served from San Francisco have not yet been resolved to our satisfaction. One of our DSL concentrators continues to cause light packet loss on traffic passing through it. ...
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Tuesday, January 17th, 2006
Tue Jan 17 11:14:14 PST 2006 -- SpamAssassin Upgrade. We just completed upgrading SpamAssassin to the latest stable version. The new version should offer improved filtering with lower false positive and negative events. There have been a few small changes made to the SpamAssassin GUI in our membertools. Users ...
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Tuesday, January 17th, 2006
Tue Jan 17 15:44:52 PST 2006 -- Customer MySQL Upgrade. We have updated our customer database management software (MySQL) to the latest 4.1.x . This will offer quite a few new features and additional functionality to our customers. A full list of the new features can be found here:
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Monday, January 16th, 2006
Mon Jan 16 23:47:05 PST 2006 -- DSL IP Latency. Some DSL customers served out of San Francisco may have noticed 10-15ms of additional latency on their connections during the majority of today. The additional delay in handling these packets was caused by a malfunctioning router. We have performed ...
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