Archive for January, 2006
Monday, January 16th, 2006
Mon Jan 16 17:09:13 PST 2006 -- Incorrect invoices. A couple minutes ago, we sent invoices to a number of Sonic.net customers with a Subject line of "Sonic.net Invoice: Past Due". In most cases, these invoices are not past due. Please disregard the subject, and instead look at the ...
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Wednesday, January 11th, 2006
Wed Jan 11 20:34:57 PST 2006 -- Problems with dial-up numbers ending in 9811. One of our NAS boxes had problems this evening where a few PRI and were returning fast busy signals. A reboot of the equipment cleared the problem. -Matt and Russ
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Thursday, January 5th, 2006
Thu Jan 5 15:07:34 PST 2006 -- Los Angeles DSL Latency. We have identified a problem inside SBC's ATM network that is causing all of our DSL customers in Los Angeles and the surrounding area to incur 20-30ms of additional latency. SBC has been notified of this issue and ...
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Tuesday, January 3rd, 2006
Tue Jan 3 10:18:03 PST 2006 -- Brief shell server outage. The shell server became unstable this morning and required a reboot; while we caught the failure sooner, we are still investigating the cause. All shell services have been restored at this time. -Kelsey and Augie
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Tuesday, January 3rd, 2006
Tue Jan 3 06:31:33 PST 2006 -- DSL Router Failure. One of the routers that terminates DSL connections in Santa Rosa locked up this morning. Staff was able to get on-site and reboot the router, restoring connectivity. We will be investigating the cause of the crash, as the router ...
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Monday, January 2nd, 2006
Mon Jan 2 12:45:26 PST 2006 -- Nightop. On Tuesday, January 3rd at 12:01am we will be performing maintenance on our DSL concentration equipment in San Francisco. This maintenance should not be customer impacting, but has the potential to require a reboot of the DSL termination hardware. In this ...
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