Archive for May, 2006

Broadlink backhaul outage.

Saturday, May 20th, 2006

Sat May 20 18:35:00 PDT 2006 -- Broadlink backhaul outage. Broadlink reports that on May 19th at about 2PM, the Broadlink backhaul went down without warning. After many hours of troubleshooting, they were able to remove the faulty radio equipment and are in contact the vendor to find the ...

Brief service interruption.

Thursday, May 18th, 2006

Thu May 18 23:52:02 PDT 2006 -- Brief service interruption. Some routine maintenance this evening inadvertently caused about 3 minutes of limited reachability to some hosts in our datacenter. Traffic is now flowing smoothly once again, and impact should have been minimal. -Jared and Nathan

Dial Up Service Issues.

Thursday, May 18th, 2006

Thu May 18 10:40:12 PDT 2006 -- Dial Up Service Issues. One of our CT3's of inbound dial up lines is currently out of service. We suspect a failure in one of the CAC WideBank muxes and have a tech en route to San Francisco now. We do not ...

Shell server offline.

Tuesday, May 16th, 2006

Tue May 16 18:05:38 PDT 2006 -- Shell server offline. Our shell server, shell.sonic.net was offline briefly today due to a power cord failure. Total downtime was less than 5 minutes -Jared

Brief Santa Rosa DSL router outage.

Friday, May 12th, 2006

Fri May 12 08:37:42 PDT 2006 -- Brief Santa Rosa DSL router outage. Our DSL router in Santa Rosa stopped forwarding traffic at approx. 7:40AM. Service was restored at approx. 7:55AM. We are investigating the cause of the failure. - Clay and Network Operations

Brief DoS Attack.

Sunday, May 7th, 2006

Sun May 7 13:02:25 PDT 2006 -- Brief DoS Attack. There was a brief DoS attack directed at a customer on one of the DSL terminators in San Francisco. The attack appears to be over. -Kelsey and Nathan

Santa Rosa DSL Outage.

Thursday, May 4th, 2006

Thu May 4 13:53:19 PDT 2006 -- Santa Rosa DSL Outage. At approximately 1:05pm today, DSL service in the Santa Rosa area ceased to function. The outage lasted roughly 45 minutes, manifesting as an ability to sync up, without the ability to surf. Service should be restored at this ...

We are currently experiencing packet…

Wednesday, May 3rd, 2006

Wed May 3 07:30:23 PDT 2006 -- We are currently experiencing packet corruption on DSL circuits terminated in San Francisco. Customers that are not able to surf to sites other than Sonic.net are likely affected. Operations are aware of, and working to resolve the issue. -Kavan and Nathan ...