Archive for August, 2006
Tuesday, August 29th, 2006
Tue Aug 29 09:42:31 PDT 2006 -- Broadlink Communications outage. Some customers are being affected by an outage on a sector of the Barham tower. Broadlink is currently working on this issue but does not currently have an estimated time of repair.
Update: Tue Aug 29 10:29:41 PDT ...
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Monday, August 21st, 2006
Mon Aug 21 11:53:22 PDT 2006 -- Inbound Mail Server Delays. Our inbound mail complex has been experiencing some trouble over the last hour or two this morning. Although we have yet to identify the root cause we have some work arounds in place. All locally queued mail is ...
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Wednesday, August 16th, 2006
Wed Aug 16 12:47:23 PDT 2006 -- DoS Attack Featuring Our Webcluster. A brief but large DoS has destabilized our web server cluster which handles most customer sites and includes www.sonic.net. While it appears the DoS attack is already over it takes a few minutes for the complex of ...
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Monday, August 14th, 2006
Mon Aug 14 15:19:29 PDT 2006 -- Broadlink Communications outage. In the Santa Rosa market, some Broadlink wireless customers are being affected by an outage in their network. Broadlink tells us that they're working to resolve this issue as quickly as possible.
Update: This issue is resolved. ...
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Friday, August 11th, 2006
Fri Aug 11 15:10:48 PDT 2006 -- Internal DNS Server Upgrades. We've upgraded the hardware on two of our internal DNS servers to better accommodate the current load they are under. These two servers handle over 10,000 DNS requests per second serving both public and private DNS based blacklists. ...
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Thursday, August 10th, 2006
Thu Aug 10 18:51:18 PDT 2006 -- Internal DNS Server Outage. One of the many DNS servers that we employ internally started failing early this afternoon. We finished getting it's replacement online and things are back to normal now. The most notable affect of this failure is in delayed ...
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Thursday, August 10th, 2006
Thu Aug 10 15:49:56 PDT 2006 -- Intermittent packet loss. One of our upstream transit providers encountered a router bug this morning that caused packet loss to specific Internet destinations. Among the affected routes were several of SBC's netblocks. The issue was fixed around 10:30am and traffic is flowing ...
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Tuesday, August 8th, 2006
Tue Aug 8 10:59:06 PDT 2006 -- Customer router downtime. One of our T1 aggregation routers reloaded this morning, causing approx. 3 minutes of downtime for all attached customers. We are investigating the cause of the router reload. -Zeke, Jared and Nathan
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Sunday, August 6th, 2006
Sun Aug 6 08:12:58 PDT 2006 -- Sonic.net company picnic. Technical support will be closed today from 11AM until 5PM for our company picnic and 12th anniversary celebration. We're sorry for any inconvenience, and will be back on duty from 5PM on this evening. -John F
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Thursday, August 3rd, 2006
Thu Aug 3 00:16:24 PDT 2006 -- DSL maintenance complete. The planned code upgrade to our DSL aggregator in Santa Rosa went smoothly. Total downtime for affected customers was less than 5 minutes, and all affected customers should be online again at this time. -Jared
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