Archive for February, 2007
Wednesday, February 28th, 2007
Wed Feb 28 15:52:46 PST 2007 -- DSL Termination Upgrades. Tonight, shortly after Midnight, some DSL circuits terminated on our equipment in San Francisco may experience a 5 to 10 minute outage as we perform some upgrades and regular maintenance on the termination equipment. -Kelsey and Nathan
Update ...
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Wednesday, February 21st, 2007
Wed Feb 21 13:37:08 PST 2007 -- Planned down time for maintenance. Tonight at midnight one of our core switches will be taken down briefly; during this time reachability to Sonic.net services may be interrupted briefly. Also during this time the customer Database System (custsql.sonic.net) will be taken down ...
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Tuesday, February 20th, 2007
Tue Feb 20 18:48:53 PST 2007 -- Brief Web Cluster Instability. For a short period some issues in our webcluster caused some sites to fail to load. Service were restored quickly. -Kelsey and Nathan
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Friday, February 16th, 2007
Fri Feb 16 18:30:26 PST 2007 -- DSL Service disruption. One of the OC-12s that terminates DSL subscribers in LATA 1 (most of Northern California) is offline. Our NOC staff is already onsite at the POP and is working with AT&T and the facility providers to ensure a speedy ...
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Thursday, February 15th, 2007
Thu Feb 15 21:33:58 PST 2007 -- Transport bounce. Between 9:05 and 9:20pm this evening, we experienced a number of brief transport outages resulting in packet loss. Customers may have experienced transient connectivity problems to some sites. We are currently working to mitigate and abate this. -- Nathan, Zeke, ...
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Thursday, February 15th, 2007
Thu Feb 15 17:40:41 PST 2007 -- Changes to SuperNews NNRP Services. Today we have implemented the authentication changes to our SuperNews NNRP access that we announced on Feb 6. Users connecting to supernews.sonic.net will need to supply their username in the format of 'username@sonic.net' and normal account password. ...
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Tuesday, February 13th, 2007
Tue Feb 13 09:06:29 PST 2007 -- More traffic disruption. The same problem we experienced with one our our upstream providers network dropping large packets on Friday has cropped back up. We're currently working with the provider now and hope that they are able to have it resolved quickly. ...
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Friday, February 9th, 2007
Fri Feb 9 11:53:08 PST 2007 -- Internet traffic disruption. We're currently tracking an issue inside one of our upstream provider's networks that manifests itself as an inability to receive packets larger than a certain size. 1476 byte packets appear to be forwarded correctly, while 1477 byte and longer ...
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Friday, February 9th, 2007
Fri Feb 9 09:15:51 PST 2007 -- Inbound mail delays. We are seeing delays in the delivery of inbound mail due to unusually high spam volume overnight. We are bringing additional resources to bear, and expect resolution over the course of the day. - Eli, Operations
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Tuesday, February 6th, 2007
Tue Feb 6 11:34:04 PST 2007 -- Changes to SuperNews NNRP Services. Friday morning we are going to change our SuperNews NNRP access to use username based authentication in place of the existing IP based access control lists. Users connecting to supernews.sonic.net will need to supply their username in ...
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