Archive for March, 2007

Emergency SQL Maintenance.

Monday, March 26th, 2007

Mon Mar 26 23:52:40 PDT 2007 -- Emergency SQL Maintenance. Our customer MySQL and Postgres database server is undergoing emergency maintenance to replace a failing disk and suspect controller in it's local RAID. Due to some complications we may incur a few minutes of downtime as the hardware is ...

Dial move.

Tuesday, March 20th, 2007

Tue Mar 20 11:01:25 PDT 2007 -- Dial move. At approximately 10:00am on March 23rd we will be migrating a piece of our dial-up modem capacity to a new provider. While we expect little to no customer impact from this swap, it is possible that the moved numbers will ...

Santa Rosa colocation stays up.

Monday, March 19th, 2007

Mon Mar 19 12:44:54 PDT 2007 -- Santa Rosa colocation stays up. Early Friday morning we experienced an outage on one of the two AT&T-provided Gigabit links leaving our Santa Rosa datacenter. Our Network Operations Center worked to isolate the trouble, which turned out to be a failed regenerator ...

PG&E Service Outage at our Santa Rosa…

Thursday, March 15th, 2007

Thu Mar 15 13:34:37 PDT 2007 -- PG&E Service Outage at our Santa Rosa datacenter and colo facility. We lost PG&E electrical services briefly this morning; Our backup power systems functioned perfectly. By the time we'd made it to the electrical room our genset had already been automatically started ...

Partial DSL outage.

Wednesday, March 14th, 2007

Wed Mar 14 19:04:41 PDT 2007 -- Partial DSL outage. A software problem in our provisioning tools caused a 'sync no surf' condition for about 8% of DSL subscribers. The duration was about 15 minutes. We are working to identify and correct the bug as we speak. - Eli, ...

Sacramento Area DSL Circuit Upgrade.

Monday, March 12th, 2007

Mon Mar 12 12:47:39 PDT 2007 -- Sacramento Area DSL Circuit Upgrade. Early Wednesday morning at approximately 12:01 AM, the circuit that handles all DSL traffic for the Sacramento area is going to be migrated to a new, larger circuit. Customers may experience up to 30 minutes downtime as ...

MOTD Correction.

Thursday, March 8th, 2007

Thu Mar 8 19:56:02 PST 2007 -- MOTD Correction. The DSL maintenance the MOTD reported as being scheduled for early Saturday Morning is actually going to be taking place in several hours, not tomorrow night. We apologize for any confusion. -Kelsey

Planned power and DSL maintenance.

Wednesday, March 7th, 2007

Wed Mar 7 16:23:26 PST 2007 -- Planned power and DSL maintenance. During the day tomorrow we will be doing DC power plant maintenance at one of our colo facilities in San Francisco. There should be no associated services interruptions of any kind; however, there is the potential that ...