Archive for May, 2007
Sunday, May 20th, 2007
Sun May 20 04:37:33 PDT 2007 -- Scheduled maintenance of customer data is complete.
Customer /home and FTP data moved quickly and the bulk of the work which was the Web data took the bulk of the time, but was completed within the scheduled maintenance window.
All ...
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Friday, May 18th, 2007
Fri May 18 06:37:23 PDT 2007 -- Dialup service interruption. A hardware failure of one of our routers in our San Francisco POP caused a loss of connectivity to some of our dialup users. We have routed around the failed hardware and all affected customers should have full connectivity ...
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Tuesday, May 15th, 2007
Tue May 15 15:50:40 PDT 2007 -- Scheduled maintenance of our customer data storage system during the early hours of Sunday May 20th.
Early Sunday morning we will be migrating away from our current set of NetApp Filers to a new set of NetApp Filers. These new Filers ...
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Wednesday, May 9th, 2007
Wed May 9 11:04:45 PDT 2007 -- DSL hardware restoration. The DSL hardware that failed yesterday has been repaired and at 12:01 AM Thursday May 10, we will be moving back to the original hardware. Expected impact is 5 minutes of downtime for the DSL customers terminated on this ...
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Tuesday, May 8th, 2007
Tue May 8 10:57:02 PDT 2007 -- A hardware failure in one of our DSL gateway routers has caused packet loss and slow performance for a percentage of our DSL customers. We have identified the problem and expect service to be fully restored in 30 minutes. -Eli, Operations Update ...
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Monday, May 7th, 2007
Mon May 7 14:16:09 PDT 2007 -- DSL migration. At 12:01am on Wednesday, May 7th we will be upgrading our DSL aggregation circuit in the Modesto/Stockton area. Customers in that region will experience an outage of approximately 15 minutes as their circuits are re-routed to the new link. -Nathan ...
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Saturday, May 5th, 2007
Sat May 5 17:13:08 PDT 2007 -- DSL interruption. At approximately 5:00 PM today, some of our DSL customers experienced a 5-minute interruption of service. The interruption was found to be caused by a brief traffic flood, possibly a DoS attack. The flood stopped shortly after it began, and ...
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