A hardware failure in one of our DSL gateway…

May 8, 2007 – 10:57 am by admin

Tue May 8 10:57:02 PDT 2007 — A hardware failure in one of our DSL gateway routers has caused packet loss and slow performance for a percentage of our DSL customers. We have identified the problem and expect service to be fully restored in 30 minutes. -Eli, Operations Update Tue May 8 11:21:40 PDT 2007 — We have replaced the failed equipment, and service has been restored.

Share this post:
  • Digg
  • del.icio.us
  • Pownce
  • Slashdot
  • StumbleUpon
  • Technorati
  • TwitThis

Post a Comment

Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).