Scheduled maintenance of our customer data…

May 15, 2007 – 3:50 am by admin

Tue May 15 15:50:40 PDT 2007 — Scheduled maintenance of our customer data storage system during the early hours of Sunday May 20th.

Early Sunday morning we will be migrating away from our current set of NetApp Filers to a new set of NetApp Filers. These new Filers feature faster disks, more RAM, greater speed and reliability as well as a much higher storage capacity.

This upgrade marks a significant improvement to the system that houses the majority of our customers’ data, and will allow Sonic.net to provide continued performance and storage capacity far into the future.

Over the last few weeks we have been transparently migrating customer data on to the new NetApps and have been very impressed by their performance and reliability.

The total scheduled maintenance window is 4 hours (0:00 – 04:00), but we expect the actual time spent migrating data to be much less. During this time services such as shell, mail, and websites will be unavailable for a period of time as we migrate that particular data set.

-Augie, Kelsey, Dan, Nathan, Dane.

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Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).