Archive for June, 2007

DSL Aggregation Equipment Maintenance.

Thursday, June 21st, 2007

Thu Jun 21 10:11:35 PDT 2007 -- DSL Aggregation Equipment Maintenance. At 12:01am on Friday, June 22nd we will be performing emergency maintenance on a portion of our DSL aggregation infrastructure in San Francisco. Customers in Los Angeles as well as a large portion of our LATA 1 customers ...

Backbone circuit maintenance.

Tuesday, June 12th, 2007

Tue Jun 12 14:46:00 PDT 2007 -- Backbone circuit maintenance. At 9:00 AM on Wednesday June 13 AT&T will be performing maintenance on our GigaMAN circuit between our Santa Rosa and San Jose POPs. The circuit will be down for approximately 15 minutes while AT&T replaces hardware. During this ...

DSL Service interruption in LATA 9.

Saturday, June 9th, 2007

Sat Jun 9 15:24:01 PDT 2007 -- DSL Service interruption in LATA 9. Shortly after 3pm today an SMS interface serving the Stockton and Modesto areas failed, causing sync-no-surf conditions. Our network operations staff is currently working to bring service back online. DSL service in these areas should be ...

Stockton DSL Aggregation Upgrade.

Friday, June 8th, 2007

Fri Jun 8 10:16:45 PDT 2007 -- Stockton DSL Aggregation Upgrade. On Tuesday, June 12th at 12:01am we will be upgrading the aggregation circuit that services the Stockton/Modesto area. Expected downtime during this migration is approximately 30 minutes for all customers, though some may experience a significantly shorter outage. ...

Cable cut in Eureka.

Friday, June 8th, 2007

Fri Jun 8 13:24:01 PDT 2007 -- Cable cut in Eureka. Early Friday afternoon, an unexpected cable cut has resulted in loss of DSL service and interruptions in local telephone service in the Eureka, Arcata, and Rio Dell areas. DSL outages affect at least 24 DSLAMs in the area, ...

San Francisco power maintenance.

Friday, June 1st, 2007

Fri Jun 1 10:48:28 PDT 2007 -- San Francisco power maintenance. Tonight at midnight we will be performing some minor power maintenance at our San Francisco POP. This maintenance will cause a lack of connectivity for dial-up and hotspot customers for approximately 5 minutes. We apologize for the inconvenience. ...