Archive for July, 2007
Saturday, July 28th, 2007
Sat Jul 28 18:40:50 PDT 2007 -- At approximately 2:15pm a core router in San Jose failed. There was no customer impact, as our network shifted traffic through other links. After further testing, remote repairs could not be made on the failed equipment. Sonic.net NOC staff are currently en ...
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Friday, July 27th, 2007
Fri Jul 27 17:18:17 PDT 2007 -- It's Sonic.net's 13th birthday!! We will be celebrating at our annual picnic on Saturday July 28, so technical support will be closed from 12 pm to 6 pm. NOC support will remain available all day, and tech support will return your messages ...
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Thursday, July 26th, 2007
Thu Jul 26 02:01:11 PDT 2007 -- Maintenance completed. We have completed our DSL maintenance for the evening. Downtime was 2 minutes for customers in Sacramento, and approximately 10 minutes for customers in the Stockton area. We also performed our dialup move earlier today and have been monitoring the ...
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Wednesday, July 25th, 2007
Wed Jul 25 15:41:37 PDT 2007 -- SpamAssassin Update. SpamAssassin has been updated to the latest stable release which came out today. While this upgrade was done primarily for bug fixes we took the opportunity to address the continued issue of PDF Spam. At this point we believe we ...
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Monday, July 23rd, 2007
Mon Jul 23 09:55:15 PDT 2007 -- Dial Upgrades. This Wednesday, July 25th at 12:01 PM we will be moving the majority of our dial-up numbers to new hardware. The migration will cause any active calls to 522-1001 and any number ending with 3 to be dropped as we ...
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Monday, July 23rd, 2007
Mon Jul 23 14:10:27 PDT 2007 -- DSL Maintenance. On Thursday, July 26th at 12:01 AM we will be performing maintenance on the ATM backhaul circuits that serve the Stockton and Sacramento areas. Expected downtime is under 15 minutes for all customers in the affected areas. -Jared and Dusty ...
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Monday, July 16th, 2007
Mon Jul 16 12:07:52 PDT 2007 -- DSL Aggregation Maintenance. On Tuesday, July 17th at 12:01 we will be performing backend system maintenance on the routers that terminate DSL for the Stockton/Modesto and Sacramento LATAs. Expected downtime is 15 minutes for DSL customers in those areas. -Nathan, Jared and ...
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Wednesday, July 11th, 2007
Wed Jul 11 11:49:34 PDT 2007 -- Upstream provider issue resolved. We have been monitoring a problem in one of our upstream providers that was causing latency to some sites in the AM hours. The upstream provider has taken actions that appear to have resolved the problem. We continue ...
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