Archive for March, 2008

GigaMAN maintenance.

Friday, March 28th, 2008

Fri Mar 28 17:16:54 PDT 2008 -- GigaMAN maintenance. Tonight we will be performing maintenance with AT&T on one of our two redundant GigaMAN circuits. We have removed all traffic from the affected circuit, so there should be no customer impact. During the maintenance, however, our Santa Rosa POP ...

Correction, resolution is expected in 2…

Tuesday, March 25th, 2008

Update Tue Mar 25 16:09:49 PDT 2008 -- Correction, resolution is expected in 2 hours, minimum. - Eli, John F, and John K

Update Tue Mar 25 15:15:28 PDT 2008 - AT&T…

Tuesday, March 25th, 2008

Update Tue Mar 25 15:15:28 PDT 2008 - AT&T has identified the problem and they are working to correct it. We expect resolution in the next 20-30 minutes. - Eli, Support

Intermittent DSL outage, Santa Rosa.

Tuesday, March 25th, 2008

Tue Mar 25 14:04:31 PDT 2008 -- Intermittent DSL outage, Santa Rosa. DSL customers in Santa Rosa are experiencing intermittent outages that last for 5-10 minutes at a time. We are working with AT&T to resolve the issue, but we do not have an ETR at this time. - ...

SuperNews is Giganews.

Monday, March 24th, 2008

Mon Mar 24 13:48:00 PDT 2008 -- SuperNews is Giganews. SuperNews has recently been purchased by Giganews. Giganews is going to migrate all news services to their datacenter on March 31st. This migration will renumber all of the articles in the news groups so you may need to force ...

Apache has been upgraded on our customer…

Friday, March 14th, 2008

Fri Mar 14 11:32:55 PDT 2008 -- Apache has been upgraded on our customer facing webservers bringing us up-to-date with multiple security fixes... -Don

We’ve recently added another method for…

Friday, March 14th, 2008

Fri Mar 14 14:55:55 PDT 2008 -- We've recently added another method for customer's to read the Sonic.net MOTD. In addition to web, email, the shell server, the MOTD blog at corp.sonic.net/motd and Twitter, we now have gopher://gopher.sonic.net That's right, gopher is back! -Sonic Operations

We’ve recently added another method for…

Friday, March 14th, 2008

Fri Mar 14 14:55:33 PDT 2008 -- We've recently added another method for customer's to read the Sonic.net MOTD. In addition to web, email, the shell server, the MOTD blog at corp.sonic.net/motd and Twitter, we now have gopher://gopher.sonic.net That's right, gopher is back! -Sonic Operations

Botnet attack directed at inbound mail…

Thursday, March 13th, 2008

Thu Mar 13 07:44:22 PDT 2008 -- Botnet attack directed at inbound mail cluster. Since around 4am this morning we have seen a wide spread attack against our inbound mail cluster; we have taken steps to mitigate the impact, but from 4am - 6am mail coming into our servers ...

DSL Migration Complete.

Thursday, March 13th, 2008

Update Thu Mar 13 00:26:07 PDT 2008 -- DSL Migration Complete. We have completed our migration of DSL customers. Total customer downtime was less than 10 minutes. -Jared and Dusty