Office Telephone System Upgrade.
May 12, 2008 – 12:09 pm by adminMon May 12 12:09:22 PDT 2008 — Office Telephone System Upgrade. On Tuesday morning, May 13 we will be replacing the internal phone system that serves our headquarters here in Santa Rosa. Our operating hours should be minimally affected- We plan to close at 10 pm Monday night, and open Support at 6 am on Tuesday morning. However, office voice mail will be unavailable overnight while we replace the equipment. The NOC hotline will not be affected.
We are anticipating a smooth roll-out, but if you have any difficulties when trying to contact our offices Tuesday morning please be patient – we’ll be working hard to complete the deployment as quickly as we can. We are excited about the new system, as it will allow us to provide new features and better customer service to you! – Eli, and the entire team at Sonic.net.
