Archive for June, 2008
Wednesday, June 25th, 2008
For the last few weeks we here at Sonic.net have been working on setting up a few new Blogs to increase transparency into our company and keep our customers and the public at large more informed about our latest developments.
These Blogs are:
The Sonic.net CEO Blog - http://corp.sonic.net/ceo/ : Postings from ...
Posted in New Features | 2 Comments »
Monday, June 23rd, 2008
Tonight between 8 PM and 12 AM we will be performing maintenanance with AT&T on our GigaMAN from our Santa Rosa datacenter to our San Francisco POP. All traffic has been removed from this link, onto the other side of our redundant ring, so there should be no customer impact.
-Jared ...
Posted in Network | No Comments »
Friday, June 20th, 2008
Early this morning PDT, during routine maintenance, our Customer SQL server exhibited problems with our replication setup that required immediate action to ensure the integrity of our customer backups that we have here. During this time, you may have seen connection errors as the connections were refused as the ...
Posted in Network | No Comments »
Thursday, June 19th, 2008
We have updated our Web Mail software at https://webmail.sonic.net/atmail/ to the latest vendor release.
This release addresses many of the concerns our customers had with the previous release and adds a few new features; most important of which is full support for the latest release of the Firefox browser (Firefox 3).
If ...
Posted in Uncategorized | 2 Comments »
Thursday, June 19th, 2008
We have deployed about half of our New Member Tool suite this
morning. Our new system has been designed from the ground up to
be easier and more intuitive to use.
The new tools available include the following:
Account (includes billing, quotas, password changing, etc.)
Databases (add, remove, administer)
Servers (for users with colos or leased ...
Posted in Member Tools, New Features | 2 Comments »
Wednesday, June 18th, 2008
Due to a hardware failure, DSL customers on DSL GW3 are presently offline. Our NOC is enacting a repair and full connectivity should be restored in approximately 20 minutes.
-Matt, Nathan, Jared and the NOC
UPDATE: Service should now be fully restored to all customers affected by this outage. If ...
Posted in Network | 1 Comment »
Tuesday, June 17th, 2008
a.auth-ns.sonic.net and b.auth-ns.sonic.net are now fully IPv6 enabled for answering authoritative DNS requests over IPv6. While IPv6 is still a long way off from widespread deployment we are seeing more and more services becoming available via IPv6.
Sonic.net has provided IPv6 tunnel services to all broadband connected customers since April ...
Posted in DNS, New Features | No Comments »
Thursday, June 12th, 2008
We are receiving reports from mutual Comcast and Sonic.net customers about difficulty reaching our network from the Comcast network. We are investigating the issue now from our side to see if there is anything we can do to work around the situation. If you are a Comcast customer ...
Posted in Network | 6 Comments »
Saturday, June 7th, 2008
One of our DSL customers in San Francisco was the target of a denial of service attack. We have blocked the offending traffic and all services are operating normally. Customers who shared the DSL termination hardware with the targeted customer might have seen 10 or 15 minutes of spotty Internet ...
Posted in Uncategorized | No Comments »