Archive for August, 2008
Wednesday, August 27th, 2008
We deployed the email portion of our New Member Tool suite this morning. Significant improvements have been made, particularly in the following tools:
Graymail now features improved searching, sorting, and best of all, we've FINALLY added a message preview feature! Check it out at https://members.sonic.net/email/graymail.
Our Spam Filtering Configuration tools have ...
Posted in Member Tools | 3 Comments »
Wednesday, August 27th, 2008
At 12:55PM this afternoon, we experienced an outage of our main web cluster. Customer downtime was under 5 minutes. All services have been restored. --Don
Update: Upon investigation, we have taken steps to increase the robustness of this cluster to ensure this particular problem does not occur again. We apologize for ...
Posted in Uncategorized | No Comments »
Wednesday, August 27th, 2008
BroadLink is a wireless carrier partner for a group of customers in Santa Rosa and some surrounding areas. BroadLink has had a failure of a critical component in the core of their network, and they are currently attempting repair.
We have scheduled a meeting for an hour and a half from ...
Posted in Network | 5 Comments »
Wednesday, August 13th, 2008
We have added the ability for our customers to edit their Reverse DNS in our DNS Editor Member Tool:
https://members.sonic.net/websites/nameservers/host_records
This tool works for anyone with IP Address services with us; be it Colocation, Leased Server, DSL, or anything else with an IP address tied to it; you can now use this ...
Posted in DNS, Member Tools, New Features | 2 Comments »
Wednesday, August 13th, 2008
Sonic.net would like to invite you to try out our new online backup service. Our online backup service is available for OS X and Windows 2K or greater. It comes with a 50GB quota to backup all of your important documents and pictures.
For helping us test this new service you ...
Posted in New Features | 12 Comments »
Tuesday, August 12th, 2008
Approx 30 mins ago a Distributed Denial of Service attack was aimed at one of our colo customers. The NOC quickly identified and blocked the DDoS, but the attack ramped up to over 700 Mbps for several minutes. This traffic congested one of our transit links for 5-10 minutes, possibly ...
Posted in Network | No Comments »
Monday, August 11th, 2008
On Wednesday August 13 at 12:01 AM we will be moving several hundred DSL subscribers from one of our DSL aggregation routers to another, to balance network load. This move should take less than 5 minutes and will only cause a brief service interruption.
-Jared
Update: The migration has been completed. Downtime ...
Posted in Network | No Comments »
Friday, August 1st, 2008
Sonic.net System Operations has upgraded our IMAP server software to a version we've had in testing. Besides a noticeable speed improvement over the previous version, we have made message Tagging and client message status available!
--Don, Kelsey and the SOC.
Posted in Uncategorized | 4 Comments »
Friday, August 1st, 2008
We recently experienced an inbound DDoS attack that was directed at one of our customers. The attack was promptly blocked at our edge and any connectivity issues related to it should be resolved. Customers may have experienced slightly degraded performance during this time. -Dusty, Nathan, and Jared
Posted in Network | 1 Comment »