Archive for March, 2009
Monday, March 30th, 2009
At 12:00PM this afternoon we will be performing an emergency router reload on one of our ATM customer aggregation routers. All connected Business-T and FRATM customers will experience approximately 5 minutes of downtime during the reload.
-Tim and Dusty
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Thursday, March 26th, 2009
At 1:08 AM today, our ATM backhaul circuit to the Fresno area went down unexpectedly. We immediately began diagnosing and troubleshooting the circuit with AT&T, but before we could isolate the problem, the circuit came back up, approximately 10 minutes later.
We are currently monitoring the circuit with AT&T, and apologize ...
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Wednesday, March 25th, 2009
This Thursday, March 26 at 12:01 AM, we will be inserting a new card into our core ATM switch in Los Angeles. This switch handles all DSL, Business-T and FRATM connections in the Los Angeles area. No impact is expected, though the hardware insertion may require a reboot of the ...
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Wednesday, March 25th, 2009
Monday March 30th we will be disabling the url_include ability in our default PHP setup in order to improve the security of our web cluster. This 'feature ' of PHP is frequently misused by web developers and is the by far the most common vector used by hackers to ...
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Thursday, March 19th, 2009
At approximately 4:30 PM today, one of the DSL aggregation routers that serve DSL customers in the Bay Area unexpectedly reloaded. This caused about 5 minutes of downtime for the customers served by this router.We are investigating the cause of this reload.
-Jared
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Tuesday, March 17th, 2009
This Wednesday, March 18 at 11:00 PM, we will be inserting new interface cards into two of our T1/T3 customer aggregation routers in San Francisco. This work is not expected to cause an interruption of service, but a router reload may be required to complete this operation. If a reload ...
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Tuesday, March 10th, 2009
At 12:00PM this afternoon we will be performing an emergency router reload on one of our ATM customer aggregation routers in Los Angeles. All connected Business-T and FRATM customers will experience approximately 5 minutes of downtime during the reload.
-Jared, Tim and Dusty
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Monday, March 9th, 2009
We are currently tracking an issue with our OC-3 aggregation circuit that serves the Fresno area. The circuit went down for 5 minutes about 10 minutes ago. It is presently up, but not passing any traffic. We've been in touch with AT&T with regards to this issue and will update ...
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Tuesday, March 3rd, 2009
This Thursday, March 5 at 12:01 AM, we will be performing a software upgrade on one of our T1 customer aggregation routers in San Francisco. The software upgrade will require a reboot of the router, resulting in approximately 5 minutes of downtime for customers served by this router.
-Jared
Update: The software ...
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