Customer Router Hardware Maintenance

March 17, 2009 – 10:29 am by jared

This Wednesday, March 18 at 11:00 PM, we will be inserting new interface cards into two of our T1/T3 customer aggregation routers in San Francisco. This work is not expected to cause an interruption of service, but a router reload may be required to complete this operation. If a reload is required, customers served by the affected router will experience 5-10 minutes of service interruption.

-Jared and Matt

Update: This maintenance has been completed without incident. There was no customer impact.

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