Broadlink Wireless outage

May 26, 2009 – 4:59 pm by ec

Broadlink Wireless outage: About 80 customers on Broadlink’s wireless network are experiencing an outage currently. Sonic.net services are unaffected. Broadlink is aware of the situation, however, there is no estimated time of repair.
Affected customers are welcome to call Sonic.net Support if they need assistance setting up a dial-up connection in the interim.
- Eli, Support

Update: Faulty hardware on the affected tower has been replaced, and service has been restored.

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Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).

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