Web and MySQL Cluster Service Interuption

July 1, 2009 – 12:58 pm by Kelsey

A transient issue on one of our customer MySQL servers that went unnoticed by our monitoring systems caused processes to lock and stack on our web cluster.  Sites hosted on our web cluster, including www.sonic.net, may have been slow or timed out while loading until the issue was properly identified and resolved.  We’ve already corrected the error in monitoring the MySQL server and will take steps to ensure that it doesn’t happen again.  -Kelsey and William

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