Archive for October, 2009
Friday, October 30th, 2009
This Monday, November 2 at 11 AM, we will be migrating dial-up numbers from one of our trunks to another. The migration is expected to take 5-10 minutes, during which time calls to the migrating numbers may fail. If you are disconnected during this maintenance, please re-try your connection attempt ...
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Wednesday, October 21st, 2009
PHP 5 has been upgraded to version 5.2.11
We rolled back our PHP 5.3 deployment to the older PHP 5.2.8 because many applications installed today are incompatible with PHP 5.3. In order to make things easier for customers we have rolled out two new versions of PHP 5. PHP 5.2 has ...
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Monday, October 19th, 2009
We have identified the single point of failure that caused our ftp servers to stop accepting connections yesterday morning.
We apologize for the downtime, and are working to ensure this won't happen again.
Thank you,
-Scott
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Friday, October 16th, 2009
This Tuesday, October 20 at 12:01 AM we will be performing maintenance reloads of three Redbacks that terminate traditional DSL service. This will affect all Los Angeles DSL subscribers, and some of our Bay Area DSL subscribers. Expected downtime is 5 minutes.
-Jared
Update: The maintenance reloads have been completed without incident. ...
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Thursday, October 15th, 2009
We have upgraded PHP5 on our webcluster to version 5.3.0. If you experience any issues with this new version please let us know.
-William
Updated: Due do some unexpected incompatibility issues we've rolled back to the previous version of PHP5. We're sorry for any inconvenience this may have caused. -William and Kelsey
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Tuesday, October 13th, 2009
Update (0243 16, Oct.) : Maintenance finished; customers shouldn't have noticed much if any down time. - Augie and Kelsey.
This Thursday (15, Oct.) we will be performing maintenance on some of the internal networking and NetApp storage filers that many of our servers depend on (including e-mail and web); ...
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Tuesday, October 13th, 2009
Today is the day that the wireless department will turn off network address translation on our last Pogowave station; The Golden Apple Ranch on Fitzpatrick Lane.
This is our largest and most diverse station, featuring three low band access points.
We think that this can be performed in less than 30 minutes ...
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Saturday, October 10th, 2009
Early this morning four of our DHCP servers started having issues responding quickly to DCHP requests. These simultaneous failures overwhelmed our ability to migrate load to our hot-standby servers but we were able to put several work-arounds in place to mitigate the issues. These failures were initially believed to be ...
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