Dial-up Trunk Migration

October 30, 2009 – 6:06 pm by jared

This Monday, November 2 at 11 AM, we will be migrating dial-up numbers from one of our trunks to another. The migration is expected to take 5-10 minutes, during which time calls to the migrating numbers may fail. If you are disconnected during this maintenance, please re-try your connection attempt a few minutes later. Once the migration is completed, dial-up connections should be functioning exactly as they were prior to the move.

-Jared

Update: This migration was completed at 11:50 AM today. All dial-up numbers should be functioning normally at this time. Please contact support at 707-547-3400 if you are experiencing any dial-up troubles.

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Please Note: Blog comments are not intended as a direct support contact. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).