Archive for March, 2011

Core Router Maintenance

Thursday, March 31st, 2011

Tonight, Apr 1 at 12:01 AM we will be performing software maintenance on one of our core routers in the Santa Rosa datacenter. The affected router is part of a redundant pair, so there should be no impact to customer traffic. -Jared

CLEC Intrusive Maintenance

Thursday, March 31st, 2011

This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink and Fusion customers in Sacramento, Sonoma, San Rafael, Napa, Richmond, Ukiah, Hayward, and Daly City. Affected customers may experience up to 30 minutes of downtime while the work is performed. -Tim

Need to Send a Fax?

Wednesday, March 30th, 2011

Even in this modern email-centric world, being able to send a a FAX every now and then is pretty handy.  But, most of us no longer have FAX machines in our home offices, and even some traditional offices are doing away with them. To help move this trend along, and to ...

CLEC Intrusive Maintenance

Wednesday, March 30th, 2011

This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink and Fusion customers in San Francisco, Sunnyvale, and Mountain View. Affected customers may experience up to 30 minutes of downtime while the work is performed. -Tim

CLEC Intrusive Maintenance

Tuesday, March 29th, 2011

This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink and Fusion customers in Berkeley, Albany, Oakland, and San Francisco. Affected customers may experience up to 30 minutes of downtime while the work is performed. -Tim

ATM Customer Aggregation Router Reload

Monday, March 28th, 2011

This Tuesday, March 29 at 12:01 AM, we will be performing a maintenance reload on our ATM customer aggregation routers. This will result in 5-10 minutes of downtime for Business-T and FRATM customers. -Jared

CLEC Intrusive Maintenance

Monday, March 28th, 2011

This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink and Fusion customers in Sebastopol, Rohnert Park, Healdsburg, Forestville, and Santa Rosa . Affected customers may experience up to 30 minutes of downtime while the work is performed. -Tim

Legacy DSL Outage

Saturday, March 26th, 2011

Tonight at approximately 1:45 AM one of the interfaces on one of our core ATM switches went link down, disrupting service to some legacy DSL subscribers in the Bay Area. We worked with site technicians to diagnose and repair the problem, which was an apparently faulty cable. At this time ...

FlexLink Long Range Intrusive Maintenance

Thursday, March 17th, 2011

This morning at 10:25 AM we will be performing emergency maintenance affecting FlexLink Long Range customers out of Santa Rosa. Expected down time is between 5-15 minutes.

FlexLink Long Range Intrusive Maintenance

Wednesday, March 16th, 2011

This evening, beginning at 12:01AM, we will be performing intrusive maintenance on equipment serving a portion of our FlexLink Long Range customers in the Santa Rosa area. Affected customers can expect up 5-10 minutes of downtime while the work is performed. -Matt and Robbie Maintenance has been successfully completed and all ...